Product Manager (Acquisition)

| Greater LA Area
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Product Manager (Acquisition)

FabFitFun, one of the fastest growing companies in L.A. and the U.S. and is seeking a dedicated Product Manager for our Acquisition team. You will play a key role in driving new avenues for subscriptions, optimizing the sign up flow, increasing retention & running AB tests across all of our funnels. The acquisition team at FabFitFun is critical to increasing virality, growing our subscriber base & decreasing customer acquisition costs. 

What You’ll Do:

  • Prioritize, design & launch AB tests across customer sign up, cancel, upgrade & reactivate funnels. Report results & disseminate learnings across the organization. Find new channels to test & optimize. 
  • Collaborate & partner with other teams, including finance, marketing, legal customer service and data on product launch strategy and make sure all teams are aligned. Report long term and quarterly look backs to relevant teams. 
  • Work closely with the marketing team to align & execute on growth strategies from top of funnel through sign up and rebill
  • Inform the Acquisition roadmap, vision & strategy of the growth pod. 
  • Identify KPIs & metrics that will prove the efficacy of your product & monitor product performance
  • Own product lifecycle from inception to launch (defining product requirements, creating wireframes, writing specs, and working closely with Engineering and Design to build, design and launch features against a planned release schedule)
  • Convert visitors from organic & paid traffic into paying subscribers 
  • Support on our initiative to improve SEO & new subscription funnels across FabFitFun 

What You’ll Bring: 

  • Minimum 3 years of product management experience specific to growth, optimization or growth marketing 
  • Knowledge and enthusiasm for testing, analyzing, and iterating growth and retention tactics
  • Experience designing & launching AB tests as well as reporting learnings and results. You have a history of wins & learnings that you can bring to the table
  • Understanding of AB testing best practices & ability to analyze results in excel or other data visualization tool 
  • Must be comfortable working in a dynamic, fast-paced environment. We’re constantly releasing on multiple channels & need someone to keep up!
  • Strong project management skills, able to work on multiple projects at the same time and meet time-sensitive deadlines.
  • Impeccable organizational & communication skills, including experience communicating directly with executive stakeholders
  • Familiarity with Agile methodologies, ceremonies and project management software
  • Excellent problem solving & analytical thinking
  • Love for creativity and ability to work well with designers/front end engineers to turn ideas into reality 
  • Must be a self starter with a desire to learn 
  • Understanding of customer acquisition costs & experience working closely with marketing 

What You'll Get:

  • Amazing benefits including medical, dental, vision, FSA, and pet insurance
  • 401K match program
  • Open/Flexible PTO policy - we trust our employees to manage their time!
  • Monthly cell phone reimbursement
  • Monthly work from home stipend while the company is temporarily remote
  • Donation matching program
  • Free FabFitFun subscription and quarterly credit in our e-commerce Add-Ons store
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • WrikeManagement
    • SalesforceCRM
    • IterableEmail

Location

In the heart of West Hollywood! Close to many staples of the LA area including The Beverly Center, The Grove and popular restaurants and bars.
Out of the Box: How Subscription Box Service FabFitFun Experiments to Innovate
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An Insider's view of FabFitFun

How would you describe the company’s work-life balance?

After being at this company for a few years, balancing work and life has never been a concern for me. Between the flexibility to work from home when necessary, to traveling the world, this company always encourages a balance. I really appreciate that I never have to put my life on pause -- it’s a freedom that makes this company so wonderful.

Taylor

Customer Acquisition Specialist

How has your career grown since starting at the company?

My career has grown tremendously since joining FabFitFun in 2015! I started as a Jr. Account Manager, and have worked my way up to Director, Strategic Merchandising! FabFitFun helped me to not only switch teams, but also encouraged me to take courses on any skills that I wanted to improve for my new position.

Carly

Director, Strategic Merchandising

How do you make yourself accessible to the rest of the team?

I believe in casually connecting with my team on a regular basis. During lunch I will often go to one of our team rooms and eat with them, and aim to not talk about work. My hope is that this connection will encourage them to ask me when they need something. I also try to encourage direct feedback by being grateful for ANY feedback I receive.

Arjen

SVP, People

What are FabFitFun Perks + Benefits

FabFitFun Benefits Overview

Amazing benefits including medical, dental, vision (+ Pet insurance!)
401K & Matching
Open/Flexible PTO policy - we trust our employees to manage their time
Donation matching program
Free FabFitFun subscription and quarterly credit in our e-commerce Add-Ons store
Monthly cell phone reimbursement
Monthly work from home stipend while the company is temporarily remote

Culture
Volunteer in local community
Partners with Nonprofits
Each of our seasonal boxes partners with a charity/nonprofit organization.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Stocked kitchen with amazing snacks that suit both looking for something healthy or a sweet treat in the afternoon. Kombucha & cold brew also on tap!
Some Meals Provided
FabFitFun offers 3 catered a meals a week at our HQ in West Hollywood. Breakfast provided on Monday, while Lunch is provided on Tuesday and Friday.
Happy Hours
Parking
Paid parking available for all of our employees with a paid parking incentive for those who commute to the office and don't require a parking spot or vouchers.
Pet Friendly
Dog friendly office!
Relocation Assistance
Fitness Subsidies
You will have access to our online digital streaming platform (FabFitFun TV) that hosts a library of online fitness classes from top studies. Also hosted fitness classes every quarter in nearby gyms.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Online course subscriptions available

Additional Perks + Benefits

Generous compensation package and extensive benefits. 12 weeks’ paid parental leave. Free FabFitFun subscription and tons of beauty freebies! Daily impact on personalizing the FabFitFun member experience.

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