Product Manager - Account Management

| Greater LA Area
Dave is a banking app on a mission to create financial opportunity that advances America’s collective potential. Dave helps its more than seven million customers budget, find work, build credit, and access income to cover immediate expenses. Dave is backed by Mark Cuban, Norwest Venture Partners, Section 32, and Financial Venture Studios, among many others.
Our team is looking for a Product Manager who is very analytical, organized and has experience driving projects in a fast-paced environment. You’ll help us maximize our current banking product’s potential, and effectively coordinate between other product managers, engineers, designers, analysts, and stakeholders.
Executing on this will require strong qualitative and quantitative research abilities, with a creative mindset and holistic approach to product management. You’ll work iteratively to ship and test features, partnering closely with research, data, design and engineering to help improve the Dave customer experience.

What You'll Do:

  • Communicate, coordinate and work closely with product/engineering/design teams to deliver products from idea phase to our members' hands
  • Drive product development from small features to entirely new product offerings
  • Deeply understand the needs and behaviors of our users, and generate actionable insights through qualitative and quantitative research to drive product strategy
  • Articulate user stories, requirements, define business value and identify success metrics
  • Be responsible for leading the charge on how our customers manage their Dave account, access Dave, and the integrations that power these features
  • Collaborate with Compliance and Legal in order to ensure that our product offerings are safe and secure
  • Dig deeply into back end systems in order to create product requirements
  • Work on the definition and reporting of relevant KPIs to continually optimize technical and financial performance for our business
  • Gather and manage product feedback through concept testing, analytics tools, and A/B testing
  • Work with the team to monitor the competitive and industry landscape, keeping up-to-date with essential market advancements

What You'll Need:

  • 2-4 years of experience as a Product Manager, serving as the product owner of a Scrum Team and problem space
  • Experience gathering requirements for new products and processes
  • Comfortable creating new products from scratch
  • Possess an excellent product/design sense, and you can take complex problems and make simple experiences
  • Ability to lead complicated cross-functional projects while handling many moving pieces
  • Excellent communication with engineering, design, and senior management
  • Experience crafting roadmaps
  • Experience with FinTech and/or Authorization/Security desired
  • Representative of Dave’s values: helpful and decent, resourceful, innovative entrepreneur, transparent, and persistent

Benefits & Perks 
• Premium Medical, Dental, and Vision Insurance plans
• Insurance premiums 100% covered for you and 80% for your dependents
• Company provided Basic Life and Short-Term Disability plans
• Competitive salary and equity compensation packages
• Voluntary Life Insurance and Long-Term Disability plans
• 401(k) savings plan with matching contributions
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• Generous and flexible PTO
• Flexible work hours
• Generous paid parental leave
• 1UP Wednesdays where you can teach or learn something new from a fellow Dave
• A collaborative environment with opportunities for learning and growth
• Virtual social events
Dave Inc is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, ethnicity, religious creed, color, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, age, status as a protected veteran, status as an individual with a disability, medical condition, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • Node.jsFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

1265 S Cochran Ave., Los Angeles, CA 90019

An Insider's view of Dave Inc.

What’s the vibe like in the office?

We've got a pretty fun-loving, eclectic group in the office. Everyone comes from totally different backgrounds and is unapologetically themselves, which I love.
People here also care a lot about what they do. I feel like I'm able to go to anybody on the team for help solving a problem. It's an atmosphere of open communication and collaboration.

Ryan

Software Engineer

How do you collaborate with other teams in the company?

The Engineering team at Dave is extremely collaborative. Our open office plan allows for constant communication and feedback. Our mobile app developers are spread out across multiple teams within Engineering, but we all work on the same code base. We have bi-weekly “syncs” to go over any new conventions in our code, and to discuss new ideas.

Lauren

Tech Lead

How has your career grown since starting at the company?

It was amazing coming into a company with leaders that provided me with the tools and guidance to set me up for success, and then let me run with it from there.

Dave has empowered me to drive the change I wish to see, and that has come with the opportunity to scale my own team to push the boundaries of the status quo.

Jackson

Marketing Manager

How has your career grown since starting at the company?

I was lucky to join Dave as the first QA engineer back in April 2018 and have been extremely supported by engineering leadership since the beginning which enabled me to grow into a QA Manager role & eventually transition into Project Management! I've always imagined myself in the role I am in today as a PM, thanks to the amazing team at Dave.

Lena

QA Manager and Project Manager

What are Dave Inc. Perks + Benefits

Dave Inc. Benefits Overview

• Premium Medical, Dental, and Vision Insurance plans
• Insurance premiums 100% covered for you and 80% for your dependents
• Company provided Basic Life and Short-Term Disability plans
• Competitive salary and equity compensation packages
• Voluntary Life Insurance and Long-Term Disability plans
• 401(k) savings plan with matching contributions
• Flexible Spending Account (FSA)
• Generous and flexible PTO
• Flexible work hours
• Generous paid parental leave
• 1UP Wednesdays where you can teach or learn something new from a fellow Dave
• A collaborative environment with opportunities for learning and growth
• Virtual social events

Culture
Volunteer in local community
Partner with International Rescue Committee for annual gift drive. Host regular coding meetups with St Joseph's Center Code Talk
Partners with Nonprofits
Dave has planted over 8 million trees through its partnership with Trees.org. We've also recently partnered with Feeding America to help provide meals.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Dave's C-suite and extended leadership team is growing and focused on continuous improvement of our DE&I initiatives.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
#Los_Daves, #Davesians, #LadyDaves, #Gayves
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dave employees can contribute up to $2750 annually to their Healthcare FSA and up tp $5000 annually for their Dependent Care FSA.
Dental Benefits
Guardian Dental and Dental BuyUp option
Vision Benefits
Guardian Vision
Health Insurance Benefits
Cigna PPO, Cigna EPO, and Kaiser HMO
Life Insurance
Voluntary Life Insurance and Long-Term Disability plans
Mental Health Benefits
Dave offers Guardian's Employee Assistance program for employees and their family members.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at team's discretion. Optional happy hour after All Hands meeting on Thursdays.
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

There is a lot of freedom at Dave to create and implement your own career plan. Management truly cares that Daves are developing as professionals.

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