Product Analyst
As the premier global provider of Strategic Enterprise Education™ (SEE), InStride enables employers to provide career-boosting degrees and credentials to their employees, through leading global academic institutions across the U.S., Mexico, Europe and Australia. InStride helps organizations achieve transformative business and social impact by unlocking the power of education, through advanced technology-enabled experiences for learners and corporate partners alike.
Role Overview
At InStride, the Product Analyst will play a key role in further developing our platform to streamline partner onboarding and create an amazing experience for our customers. The ideal candidate is a self-starter who wants to develop features that can help change the lives of our users.
Responsibilities
- Feature discovery: You want to really understand the pain points that the customer is facing and find ways to iterate on research to get to a feature MVP.
- Specs & Stories: You write specifications and user stories to help the tech team understand what problem we are trying to solve, so they can build it.
- Sprints: You love being in the nitty-gritty of a regular cadence of sprints, leading a tech pod to consistently deliver new features sprint after sprint.
- Prioritization: You excel at prioritizing and grooming a backlog, making sure that there is cross-functional alignment on what’s prioritized next.
- Ownership and accountability: You are accountable for a tech pod and for executing on a plan to consistently deliver value to our users.
- Organize and perform requirements gathering between Design, Engineering and additional teams in order to define user stories, acceptance criteria based on the direction for product features.
- Lead a Pod of Engineers through backlog grooming, tech estimations, planning, and development to ensure each sprint moves forward at its best velocity.
- Support the release of feature launches with cross-functional alignment, user acceptance testing and communication notes to all stakeholders.
- Review and prioritize feature/bug requests from internal and external stakeholders.
- Analyze business data to identify insights, trends and develop recommendations in order to enable us to make data-driven decisions.
- Drive post-launch product optimization opportunities to increase conversion rates
What you’ll actually do
Ideal Profile
- 2+ years in product management or similar positions
- Demonstrated track record of success in the full lifecycle of product management from visioning and discovery through launch to support and iterations
- Knowledge of software development practices and experience crafting epics, user stories, organizing an agile process in Jira
- Experience in balancing priorities and timelines across multiple stakeholders
- Strong ability to communicate and collaborate with Engineering, Design, Marketing and Business teams using storytelling, data, visualizations and/or examples
- Possesses ability to zoom in and out between the “big picture” strategy and the high attention to detail tasks
- Experienced with analytics and performance monitoring tools such as Google Analytics, Tableau and/or Google Data Studio
- Experience in setting up and improving digital marketing, commerce, and traffic optimization flows using A/B testing tools like Google Optimize or Optimizely
- Excited by the challenge of building a world-class business that delivers not only high revenue growth and compelling ROI, but also has a meaningful impact on society
- High EQ, comfort with ambiguity and a “no job too small” startup mentality
InStride is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, ethnicity, religious creed, color, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, age, status as a protected veteran, status as an individual with a disability, medical condition, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.