Director, Product Management at BlackLine

| Greater LA Area
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At BlackLine, our success hinges on developing and maintaining industry-leading business solutions that hundreds of thousands of users across the world rely upon.  A key success component is the highly collaborative and market-facing nature of our Product Management team.  Product Management is responsible for guiding products through the software development lifecycle including analyzing, positioning, promoting, and tailoring our solutions to both new and existing customers.  They work closely with creative and talented engineers, designers, and marketers to help design and develop solutions that improve companies overall financial close process.

 BlackLine's Product Management group drives product design and strategy across BlackLine's entire suite of solutions, manages the product backlog and roadmap, and leverages deep product, market, and competitive knowledge in support of other teams throughout BlackLine. The Director, Product Management will manage a portfolio of products and lead an internal team of Product Managers. The ideal candidate has a background in product management and strategic development and has prior team management experience. The Director will act as a deputy to the VP, Product Management to handle operations for the group and to help represent the group to senior management and across the organization.
Responsibilities:

  • Team Management: The Director, Product Management will lead a team of 5+ individuals and will be responsible for managing individual and team performance, creating a culture of continuous improvement, and ensuring that the team consistently aligns to BlackLine's corporate objectives. This individual will handle performance management, training, coaching, onboarding, and other day-to-day activities, and will be heavily involved in budgeting and strategic planning.
  • Roadmap & Backlog: The Director will ensure that both the roadmap and backlog are updated frequently and provide a clear vision for the direction of a grouping of products that aligns to BlackLine's broader corporate strategy, technology roadmap, and product vision. They'll provide frequent updates and reporting on roadmap contents and progress, as well as the decision-making process that goes into defining the Roadmap. This role serves as the outward-facing representative of the group internally and externally; be a spokesperson for the Products group, its product managers, and individual products.
  • Process & Project Coordination: The Director, Product Management will work closely with other teams, including UX/UI Design, Engineering, Tech Ops, Support, and Marketing to ensure that all projects function smoothly. Where necessary, the Manager will work to create and implement policies, procedures, and processes in order to improve our workflow and output. This role also includes internal collaboration with other leaders inside of the Product team, including Product Directors, Managers, and Product Managers.
  • Customer Feedback: The Director will participate in sales and marketing activities including customer roundtables, sales demonstrations, customer advisory board, and user conferences. This role is seen as a subject matter expert on BlackLine core system modules including assisting with internal training, Support team education, and product marketing efforts.
  • Leadership: Product Management is a difficult role, with immense responsibility, competing demands, and the constant pressure of making difficult decisions. The Director will provide steady leadership, mentoring, and support for the product team with the goal of ensuring that morale and productivity remain high. This role should also take special care that individual product managers are adequately supported and mentored.
  • Strategy: The Director will perform market, competitor, and customer research to identify and capitalize on industry trends, new technology, and regulatory/compliance changes and help with longer-term product strategy.
  • Software Quality: This individual will be passionate about good design and modern technology. They'll ensure that the software we deliver to our customers is functional, valuable, cutting-edge, and, where possible, beautiful.
  • Hands-on: The Director is an entrepreneur who contributes as an individual, fills in gaps where necessary, and does anything that can be done to make BlackLine successful.
Qualifications:
  • Excellent written and verbal communication skills
  • Excellent analytical and quantitative skills
  • Comfort making decisions in a fast-paced, high-pressure environment
  • Ability to work under pressure, meet deadlines and prioritize multiple projects simultaneously
  • Strong leadership and management ability as evidenced by a track record of leadership positions within software and/or technology organizations
  • Deep familiarity with market and organizational elements of both SaaS and Enterprise-scale software businesses. Includes sales, marketing, services, and software development.
  • Willingness and ability to "lead from the front"
  • A. (MBA Preferred) in Accounting, Finance, or a Technical field
  • 7+ years of experience in a Product Management leadership role at a modern software company (SaaS and/or Finance and Accounting preferred)
  • 10-20% travel to customers and company/industry events as required
  • Understanding of accounting and finance concepts and terminology
  • Knowledge of modern web application architecture and engineering patterns and practices
  • Experience with Agile/Scrum, Kanban, and Waterfall methodologies
  • Familiarity with market and organizational elements of both SaaS and Enterprise-scale Software
  • Understanding of user-centered design / Design Thinking concepts
  • Led a portfolio of SaaS products (ideally in the finance space) with combined annual revenue of $50MM or above
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Parking
We offer employees free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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