Kitchen United is a new-to-the-world multi-unit concept that meets at the intersection of three food megatrends localization, delivery, and artisanal production. Kitchen United provides the commercial kitchen infrastructure to enable big restaurant brands to get closer to their customers, all types of restaurants to optimize their footprint for off-premise dining occasions.

The food delivery industry is already massive ($43B in 2017) and is projected by Morgan Stanley to eclipse $210B in the next ten years. As Kitchen United expands, and opens 15-20 facilities across the country, we will provide the infrastructure to help facilitate this growth. Our plan calls for opening 100+ locations over the next few years, each with 15-20 restaurants. It will be the fastest ever restaurant expansion.

ABOUT THE ROLE

Kitchen United is looking for a Director, Product Management as part of our Growth team. The Growth’s team mission is to create products and technology to help restaurant partners optimize how they serve off-premise consumer demand including improving consumer ordering experience and optimizing orders from click to delivery.

RESPONSIBILITIES

• Define, manage, and evolve product strategy, roadmap, and vision
• Own product performance by setting proper success metrics and tracking them in a way to maintain accountability and inform the future product roadmap including A/B testing
• Create detailed product specifications, UX mock-ups, user stories, acceptance criteria, and test the services yourself as they are being built
• Collaborate with cross-functional groups in engineering, sales, customer success and operations to jointly align on plans to build the most impactful products
• Monitor industry trends and technology innovations, conduct frequent member outreach initiatives to understand customer needs, and drive competitive research to guide roadmap
• Work directly with the Engineering team to build project plans and timelines in an agile setting, with well defined sprints, clear product backlogs, and forward-looking plans that align to your mission and success metrics. Manage those timelines to ensure the right products are shipped at the right time with the right quality
• Work closely with Product and Marketing to develop product sales collateral

REQUIREMENTS

• 5+ years of Product Management Experience, 2+ including full ownership of a product roadmap and vision
• Consumer e-commerce background required
• Strongly preferred experience with Restaurant ordering technologies and/or have experience working in a Restaurant back of house or Front of house
• Proven ability to lead in a cross-functional environment with multiple stakeholders
• Technical skills to oversee products that integrate with a variety of API and platforms
• Excellent verbal/written communication and presentation abilities
• You thrive in a culture of innovation--it’s highly beneficial if you’ve worked in Product Management for a start-up or growth-stage company
• You have shipped a variety of products requiring significant cross-functional teamwork and can speak to the process of designing and building them with great detail
• You lead with data and research, not assumptions
• You are very organized--you write detailed user stories, maintain your backlog, and set clear goals that are shared throughout the organization
• You have excellent communication skills, are a self-starter and resourceful
• Bachelor's Degree in Computer Science, Engineering, or a related field

BENEFITS

• Health is wealth. We offer a pantry-full of benefits! (Health Insurance, Dental Insurance, Vision Insurance, Life & AD&D)
• Vacation days to enjoy some time off
• Sick days to get yourself better
• Besides our amazing benefits program we offer to full time team members, you will get to meet new people and work with a fun team!