Principal Backend Engineer

| Hybrid
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Do you want to build products that connect thousands of food orderers to restaurants every day? Do you love writing PEP-8'ed, unit-tested, and documented Python? Does the thought of continuous integration and agile workflow encourage you to craft high-quality, well-tested, and resilient methods? Do you feel security, availability, and maintainability are inextricably linked to your application architecture?

Are all() of your answers to the above == True and did you envision that as a list comprehension? If so, keep reading; this might be the product building environment you have been searching for.


Our Product and Technology

Our backend applications are written in Python 2.7 and 3.6, and we have plans to upgrade to 3.6 globally. The RESTful APIs we develop enable several client-facing platforms, ranging from our website products built with React & Redux to our native mobile applications. Depending on our use case, we store data in MySQL RDS, Elasticsearch or Redis.

Our infrastructure-as-code platform is hosted by Amazon Web Services, developed and orchestrated using Ansible and Terraform. We automate as much as we can, utilizing Jenkins for deployments and Docker to build our applications.


About the Position

ChowNow’s Engineering Team has built a reliable, stable, and modern platform enabling restaurant owners to accept pickup and delivery orders online. Our “quality product first” approach to engineering drives the team to succeed and has contributed to the success and growth of the company. We’ve reached the time when we need to evolve our platform to the next level, addressing scalability challenges, developing new and exciting products, and supporting growing needs of other teams.

This role has a deep impact on our platform and the team. You will influence technology choices, support leadership in decision making, solve hard problems, and enable the growth of and contribute to the architecture of the platform.


You will start by learning our business model and how it translates to platform architecture and features. Working with the team, you will take an active part in shaping our platform architecture, bringing the understanding of challenges and opportunities of various implementation choices. On a day-to-day basis, you will contribute to our code base and review the code of other contributors, measure, report, and respond to technology-related metrics supporting business growth, and act as the owner of individual pieces of our platform. We will make sure you will have a strong voice in the hiring process as well.

Within 3 months, you'll..

  • Build, launch, and support your first big feature in one of our many products. We ship with iterative agility.
  • Master development patterns and collaborative processes. We work together to make work efficient.
  • Write internal documentation and test your features and systems. We take responsibility for communication and quality.
  • Grasp the basics of our DevOps architecture. Developers share responsibility for our 100% available APIs.

Within 6 months, you'll..

  • Have made a valued impact on multiple products across our platform. We celebrate our success by measuring our impact, internally and externally.
  • Understand major feature areas of our applications and be comfortable navigating the stack and infrastructure. We are all generalists, but we specialize in minor feature areas too.
  • Have participated in the architecture and implementation of new developer and user-facing features. We communicate and collaborate on our architecture to achieve security, scalability, and maximum learning.
  • Provide feedback during code-reviews of prospective engineers and listen in on telephone screening. We will teach you our interviewing methods.

Within 12 months, you'll..

  • Build within reliable estimates. We know this takes time, and we strive to be accurate with each other.
  • Feel comfortable as a knowledge leader, contributing teaching and continuing to learn. We want to learn as much as we teach.
  • Be an essential part of growing our team by fully participating in the hiring interview process. We share responsibility to grow our team.

You should apply if:

  • You have seen a few online platforms built, designed and implemented a large piece of one of them, and would like to put your experience into building ChowNow’s platform
  • You are excited about new technologies, able to judge maturity of the latest innovations, and find practical use for them
  • You constantly work to get better at your craft
  • You find excitement in learning new business models and transferring such knowledge into beautiful software design
  • You like collaborating with multiple stakeholders within and outside Engineering Team towards common goal
  • You make decisions based on data and evidence
  • You enjoy iterative, agile development process with frequent releases
  • You take great pleasure in writing quality, highly maintainable code

About Our Benefits:

  • Competitive salary
  • Ongoing training and growth opportunities
  • A "best place to work" winner multiple times where we focus on creating a great employee experience
  • Rock solid medical, dental, and vision plans
  • Open Vacation Policy; paid holidays; we expect you to work hard, but still enjoy your personal life
  • Generous parental leave (primary and secondary)
  • Employer contributing student loan assistance program
  • Commuter benefits (including Uber Pool)
  • Employee Stock Incentive Plan
  • Quarterly Industry Speakers Series
  • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion)
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly
  • Enough freedom to spread your wings while still holding you accountable
  • Fully stocked kitchen and cold brew on tap

About the Team:At ChowNow, we are passionate about serving the needs of over 8,000 restaurants to help them compete in an increasingly technical world. Our team works on products focused on restaurant clients and their diners (who transact over $1,000,000 daily on the ChowNow platform). We believe positive relationships make our team able to do more with less. You will collaborate, learn, teach, and experiment with new approaches to getting big things done together. Our team is located in the Playa Vista neighborhood and tech hub of Los Angeles — 5 minutes from both the beach and the freeways. We believe in equal opportunity for all, and you should too. We’ve been named a Best Place to Work, have been certified as a Great Place to Work, and have a whole bunch of happy employees on Glassdoor. We are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • WebpackLibraries
    • EnzymeLibraries
    • BottleFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration

Location

The ChowNow HQ is in the heart of LA's tech scene. Culver City is near the beach, the freeways, the airport, & the tech industry action. Just 5 minutes from the vibrant center of Downtown Culver City, team members have the opportunity to explore the local fare to their heart's content.

An Insider's view of ChowNow

How has your career grown since starting at the company?

Starting as a graphic design intern and now working as a front-end developer I can definitely attest to ChowNow being an amazing place to grow your career. I've been here a little more than 5 years, and am still growing constantly both personally and professionally.

Kim

Lead Front End Engineer

How does your team reward individual success?

Individual success is more than metrics. It’s about being celebrated by your peers when you work hard to accomplish your goals. This takes different forms like winning Weekly Spotlight—or the Frog Trophy, which goes to the top performer because everyone deserves to be recognized for their accomplishments and celebrated amongst the company.

Angie

Customer Support Vendor Manager

What are ChowNow Perks + Benefits

ChowNow Benefits Overview

Competitive Compensation
Ongoing training and growth opportunities.
A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
Rock solid medical, dental, and vision plans.
Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
401(k) Matching
Employer-contributing student loan assistance program or continuing education reimbursement program
Commuter benefits (including Uber Pool).
Employee Stock Incentive Plan.
Pet insurance for your fur babies
Quarterly Industry Events (Women, LGBTQIA+, Diversity, Inclusion).
Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
Enough freedom to spread your wings while still holding you accountable.
Fully stocked kitchen and cold brew on tap in our satellite offices

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Paid industry certifications

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