The Global Security Organization (GSO) plays an important role in delivering on Snap’s “Duty of Care” to its employees, guests, and customers — while constantly embodying our values of Kind, Smart, and Creative. The Global Security team helps create a safe environment so that all of our team members around the world are empowered to do their best work, every day.
We’re looking for a Control Room Operator to join our Global Security team!
What you’ll do:
Ensure the protection of company staff, guests, and assets through a diligent monitoring of Access Control System, CCTV, Incident Management Systems and Dispatch Control Room
Document and record security activity observed during scheduled shift and escalated incidents
Support analytical product production to support travel and risk programs
Carry out policies and procedures in accordance with company policies
Forge effective relationships with colleagues to achieve goals
Other ad hoc duties or special projects as assigned by Global Security management
Make intelligent decisions in a manner that reflects maturity, patience, intelligence, and a cogent interpretation of all meaningful information
Knowledge, Skills & Abilities:
Knowledge and familiarity with computers and security equipment, including CCTV monitors
Basic understanding in incident response, Crisis Management, Incident Management, Emergency Response
Experience working in the security, medical, emergency services, law enforcement, military, or customer service industry is helpful
Flexibility to work non-traditional schedules including holidays, nights, and weekends to adapt to our 24/7 operation
Ability to work comfortably in a team environment, as well as individually
Strong time management, ability to multitask, and attention to detail capabilities
Ability to master the company's computer based technologies
High school degree or GED or equivalent years of experience
1 year of experience in a corporate security environment
Ability to lift up to 20.5 lbs. to support emergency response or relocation
Ability stay on your feet for extended periods to time for Incident Management or support to Campus Security Operations
Current CPR and Basic First Aid certification
1+ years of employment as a Snap Inc Security Officer operating at the Subject Matter Specialist Level
1+ years of experience working with Lenel, CCTV monitoring, incident management technology
The flexibility to work any assigned shift and to attend meetings and training sessions
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].
Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!