Operator, Surveillance

POSITION SUMMARY:

The Surveillance Operator monitors all staff and customer activity on the property via CCTV with a focus on gaming activities. They are also responsible to ensure that any identified violations of the law, internal procedures, or illicit and illegal activities are logged and reported to the Supervisor, Surveillance in a timely manner.

PRIMARY RESPONSIBILITIES:

Operate Central Monitoring/Communication Console

Survey staff/customers’ activity from the Monitor Room

Maintain effective relationship with internal customers
Work as part of a team
Analyse information from information technology systems
Report on illegal activities
Maintain confidentiality
Adhere to all company policies and procedures
Report accidents, injuries and unsafe work conditions to superiors and relevant departments

Perform other reasonable job duties as assigned by superiors from time to time

QUALIFICATIONS:

Technical / Qualifications and Experience

• Secondary school graduate
• Basic mathematics
• Computer literate
• Previous Shift work experience is an advantage
• Written and spoken in Cantonese is preferred
• No experience required as training will be provided.

Skills/Competencies

• High level of integrity
• Good organisational skills
• Observant
• Self-motivated
• Approachable
• Attention to detail