Are you ready to be a Titan?

We formulate, build, launch and run new ServiceTitan business lines. The Growth team is integral to the success of ServiceTitan's valued customers, as we enable process improvement through technology integrations with key ServiceTitan partners. We build cutting-edge solutions in Marketing automation, Telecommunications, Financial Technology (FinTech), Internet of Things (IoT), etc. to empower contractors to take the next leap forward in streamlining technician interactions with the homeowner. Think of us as a start-up within a start-up. We are extremely ambitious in expanding revenue in thoughtful ways and contributing to the overall company growth. We are looking for talented and passionate future Titans that are entrepreneurial, love technology and want to help our customers maximize their potential.

As a Head of Growth Product Strategy & Development, you will be responsible for leading the Growth Development team whose mission is to build, launch, and optimize large-scale product offerings that provide immense value to our customers, while also driving meaningful business for ServiceTitan. You will define the vision, strategy, and operations of how the Growth Development team executes on Growth initiatives from a functional and strategic perspective. You are highly motivated to drive new growth opportunities and will help ServiceTitan continue to expand by entering new markets and reaching maturity, while also keeping a pulse on new opportunities and strategic decisions that will drive massive growth.

What You'll Do:

• Strategize & Deliver: Set the vision and delivery of all Growth products, features, markets, and services into the market

• Drive Success: Lead all Growth initiatives and drive them to success -- from building, launching, and optimizing -- by partnering with external partners and internal stakeholder groups; define, implement and evaluate metrics and goals to ensure business & product success

• Discover & Evaluate Decisions: Identify organic and inorganic growth opportunities, and evaluate build/buy/partner decisions in collaboration with the Growth Assessments team

• Empower: inspire, mentor, and manage a high-performing Growth Development team

• Develop: Partner with Product & Engineering teams to ideate on strategy and to stay abreast of ongoing development efforts and potential roadblocks

• Deliver & Help Growth: Partner with Product Marketing and Revenue teams to bring new products and services to market, as well as helping enter new markets (new verticals, segments, and geographies)

What You'll Bring:

• 15 - 20 years of technology related experience in technology strategy consulting, product strategy, or other similar roles managing high-performing teams to evaluate, develop and launch large-scale product offerings

• Able to build detailed business cases with robust financial modeling, product/fit assessment, partner analysis of alternatives, and overall rationale to build new products to help our customers

• Experience working within B2B technology market environments with exposure to Software or SaaS businesses 

• Results-driven leader who is fearless about execution, can champion a vision and roadmap, and is not afraid to dig into the details with the front-line team

• Data-driven mindset with proven experience utilizing metrics & insights as tools for informed decision-making

• A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work

• Project management skills; will have demonstrated the ability to push projects over the finish line with sound planning and persistent execution; will understand how to collaboratively align resources, seek the input of key constituents, and manage others to achieve desired results

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.