Titan School Solutions - Senior Account Representative

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Titan School Solutions is making our schools stronger one day at a time by bringing state-of-the art efficiencies and real-time transparency to school food service. Titan’s founders are school information technology veterans who have created scalable and affordable, cloud-based management solutions to help districts and schools succeed and remain focused on nutrition and less on administration. As we continue to sky rocket within this industry, we need a Senior Account Representative to join our growing team and help us get there!

Are you a highly energetic self-starter with the ability to work independently? Are you excited at the chance to serve as the primary relationship owner for an assigned group of top tier client accounts to promote sales of our best-in-class nutrition technology, software, and services?…then APPLY HERE!

WHERE YOU WILL BE IN ONE YEAR:

  • BREAK GROUND - You will be able to say that you were part of revolutionizing an antiquated industry and bringing in new technology across an entire territory.
  • HAVE AN IMPACT - In this start-up environment, you will have a big say in the development of your selling process and have the opportunity to take full ownership of your territory.
  • THE SKY IS THE LIMIT - You will have uncapped commission in a territory with limited competition. 

WHAT YOU WILL DO TO GET THERE:

  • Meet and create new clients in the K-12 industry and spread the Titan word
  • Be a product expert on our easy-to-use SaaS technology
  • Manage multiple accounts with our CRM tools to ensure customers stay happy with our product and develop positive working relationships with all customer touch points
  • Drive client retention, renewals, upsells, and client satisfaction
  • Work closely with other Account Representatives and Operations on day-to-day processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA
  • Understand customer goals and key performance metrics and exceed those goals throughout the campaign
  • Be the Titan representative during K-12 trade show events and conference opportunities
  • Prepare campaign insights reporting, including analysis and research and manage weekly campaign status documents for review
  • Work closely with Finance and Sales Support Specialist on billing set up and invoicing

WHAT YOU’LL NEED TO SUCCEED: 

  • Provide input on new processes and workflows as needed
  • Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight
  • Experience in the K-12 sales account management platform
  • Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with all levels of internal and external organizations
  • Project and program management experience with knowledge of key concepts including phases, plans, deliverables, scope and tasks
  • Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations

WHAT WE OFFER:

 

At TITAN School Solutions, we’re looking for bright, independent, self-motivated, and experienced people who have an entrepreneurial spirit and passion for technology. Our compensation packages consist of salary and a full suite of benefits.

  • Competitive salary: Based on experience and performance.
  • Health/Benefits: Medical, Dental, & Visual. Medical 95% paid by employer!
  • Unlimited PTO: We believe in work/life balance to reward are rock stars for delivering great results.
  • The Right Gear: All the bells and whistles you need to drive results.
  • Ownership: You’ll be a crucial member of the initial build-out team, offering unlimited opportunity for growth and professional development.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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Location

Our HQ is within walking distance of popular coffee shops, restaurants, and Back Bay!

An Insider's view of Cie

What are some social events your company does?

We love our social events at Cie, and I love planning them! We enjoy catered lunches together every Monday, bi-weekly catered breakfast on Fridays, and birthday lunches and dessert once a month! And when we’re not working hard in the office, we like to rock climb, go-kart race, go on scavenger hunts and let’s not forget outrigger racing!

Frances

Office Manager

What's the biggest problem your team is solving?

On start-ups, some of the biggest challenges we face are creating an idea, properly executing it and helping it continuously evolve. From start to finish, we have to continually improve on the ideas we create and, in the end, we want nothing more than to provide the best version of that idea.

Rory

Senior Front End Developer

How has your career grown since starting at the company?

Cie has allowed me to take the next step in my career. I started in a junior position and Cie provided me with industry specific exposure that is both challenging and rewarding, allowing me to grow into a managerial position. Cie is a great place to invest in yourself while driving towards a single goal company-wide to innovate and push boundaries.

Gladiz

Account Manager

What unique initiatives do you have that encourage innovation?

As a venture studio, we join our startup founders in the trenches by providing hands-on help. This also applies to our team members who are entreprenuers. Cie’s Shark Tank has launched and raised VC funding for employee founded startups based on the belief that innovation can come from anywhere.

Alvin

COO

How has your career grown since starting at the company?

I have had the opportunity to learn and explore many different areas of our client’s business - from digital display campaign management to product launches and recently launching a full-fledged merchandise program. I appreciate the flexibility in my position, as it’s allowed me to hone in on the areas I enjoy working in.

Kelly

Marketing Specialist

What are Cie Perks + Benefits

Cie Benefits Overview

Compensation: competitive salary + startup share units + profit share units

Opportunity: the right candidate will have the chance to work in a high-energy/high-impact environment with ample opportunity for growth and development in their career

Benefits: a full suite of benefits including medical insurance, dental insurance, vision insurance, life insurance, disability insurance, and paid time off

Remote: work from the comfort of your own home or choose to visit our HQ located in Irvine, California

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Cie's management team reflects the diversity of our Southern California roots. We're proud to have a cross-section of voices from a variety of backgrounds, cultures and identities shaping our teams.
Mandated unconscious bias training
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
+ Additional Anniversary PTO Grants
Sabbatical
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Profit Sharing Plan. Startup Units. Competitive Salary. Birthday Celebrations. Most importantly, you'll have the best coworkers...EVER.

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