Tech Support Manager at Advertise Purple
*Recently Voted By Inc as a "2019 Best Workplace."*
About Advertise Purple:
A 2018 & 2019 Inc 500 Fastest-Growing Private Company & 2018 & 2019 Inc 500 Top 50 Top Advertising & Marketing Company, Advertise Purple is an award-winning ad agency focusing on the most exciting and progressive area of online marketing today: affiliate. The E-Commerce industry is at the beginning of a paradigm shift in the way online businesses diversify their marketing portfolios and acquire customers; more and more are turning away from the antiquated model of Google advertising and directing their focus toward the affiliate space. AdPurp is here to grab their hand and help them navigate the unknown into the promised land of profitability. We have a suite of propriety software tools, 15,093 affiliate partnerships, and loads and loads of data to assist. Our current customer base spans the gamut of online companies ranging from $10 million/yr online furniture dealers to $4 billion publicly traded tech giants.
Title: Tech Support Manager
BA/BS from an accredited university
A minimum of 1 successful year in affiliate marketing, preferable network or relevant tech support experience preferred.
Superb writing skills, grammar, and punctuation.
Relevant experience working with quantitative and analytical data management
Track record of excellence in communication and team workflow management.
The Tech Support Manager is responsible for facilitating and streamlining operation department workflow and client success. Area of support include: network maintenance, technical integration, program launch initiatives, and internal team support. This candidate will report directly to the Director of Technology while working side to side with entire operations department
Direct responsibilities include, though are not limited to;
Full accountability for the organization and timely completion of ad-hoc tasks assigned by management.
Network updates and audits
Link and program analysis
Effective client and team communication.
Technical support for all internal and external questions