UpKeep is the top-rated maintenance management software developed to revolutionize the way teams manage facilities, equipment, and work orders. We empower over 3,000 customers in 60 countries by providing mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, and enterprise integrations. Our innovative cloud-based application is making work easier and safer for deskless technicians, while improving asset reliability and operational efficiency for business in many fast-growing industries.

We're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" years in row by fostering a diverse, inclusive, and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote or remote-hybrid from our Los Angeles HQ.

We are only accepting applications from candidates living in the following states:

California, Washington, Oregon, Arizona, New Mexico, Colorado, Nevada, Utah, Texas, Idaho, Illinois, North Carolina, South Carolina, Maryland, Florida, & Hawaii

As a Systems Administrator you will be responsible for the day to day running of our Salesforce instance and it’s related technology stack. This includes account provisioning and segmentation, list uploads, troubleshooting end to end user issues among our GTM systems, and low-level support tickets.

The Role:

• Be on top of every closed won deal— making sure all new accounts are segmented with the right information and approved by the RevOps team.
• Work inside our backend systems to make sure accounts are properly churned and free trials are provisioned for prospects. 
• Be a partner to our SDR and BDR teams— loading in prospect lists as either Salesforce leads or contacts, and making sure their cadences are set up properly.
• Onboard and off-board the sales team in our GTM systems.
• Work low-level support tickets for Salesforce administration and configuration including: workflows; process builders; and custom objects, dashboard/reporting requests, field updates, and data integrity issues (Data Loader).
• Collaborate with Sales, Marketing, Finance, and Executive leaders. 

What we’re looking for:

• 1 year of CRM experience, preferably Salesforce and particularly Sales Cloud and Service Cloud.
• Ability to learn and adapt quickly in fast-paced environment.
• Strong time management, planning, prioritization skills.
• Excellent verbal and written communication skills.
• Proficient with Excel or Google Sheets.
• Salesforce certification is a plus.

Employee Benefits:

Full-time team members at UpKeep receive stock options, paid holidays, unlimited vacation/sick time, 401(k), 12-week paid parental leave, affordable health insurance options, FSA, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. 

The Company:

UpKeep was founded by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a process engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the workflow and productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep in 2014 while living in his parent's garage.

Today, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors are modernizing the way thousands of businesses around the world maintain their facilities and equipment. Customers love UpKeep's mobile-first application because it gives them the ability to manage work orders on the go. We're replacing tedious paperwork and cumbersome spreadsheets so technicians can focus on the work that matters most.

UpKeep is a Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) software geared for technicians in industries like manufacturing, healthcare, food production, transportation, fitness, education, hospitality, government, utilities, and construction. We've raised $50 million in VC funding following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. With over 1,500 positive customer reviews, we are rated #1 on Gartner, G2, and Capterra. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate is discussions, webinars, podcasts, and courses.

Visit our website to learn more:

www.onupkeep.com

www.onupkeep.com/careers

UpKeep Technologies Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. Please let us know if you need accommodation due to disability. We celebrate our inclusive work environment and will always strive to create a diverse and equitable workplace by hiring people from all racial, ethnic, and socioeconomic backgrounds.