Systems Administrator
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
Snapchat is the camera used by millions of people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.
We’re looking for a Systems Administrator to join Snap Inc! You will play a critical role with administration of various Cloud Applications and maintaining our Identity Access and Management solutions.
This person must exhibit a high level of professionalism in providing superb customer service and exercise sound judgment to provide timely resolution to difficult technical problems. Additionally, they must understand the office culture and maintain excellent relationships with global customers, business partners and IT team members. The ideal candidate will have exceptional Identity and Access Management skills.
What you’ll do:
Automate provisioning and deprovisioning of applications using SAML and SCIM
Automate repetitive tasks including the onboarding and offboarding of employees
Administration of various SaaS tools
Work with APIs to manage our tools
Troubleshoot complex identity and access management issues
Collaborate with various cross functional teams on solutions, projects and company initiatives
Handle escalations from IT Operations staff and provide training as necessary
Be an advocate of knowledge sharing across IT
Keep up with industry best practices, trends, and standards
Document and maintain system administration operating procedures and best practices
Knowledge, Skills, Abilities:
Advanced administration of multi-domain Google Workspace instances in a global environment with 1000+ users
Advanced administration with identity/SSO/SAML systems in a global environment with 1000+ users
Advanced administration of Slack Enterprise Grid
Experience automating user lifecycle management
Experience with LDAP protocols and Active Directory
Ability to work independently across functions and work with all levels of users and management
Strong analytical and interpersonal skills, including ability to adapt to a dynamic project environment and handle multiple projects simultaneously
Strong verbal and written communication skills
Minimum qualifications:
7+ years of experience with end user support and Systems Administration
Preferred qualifications:
Advanced understanding of how Workday, Active Directory, Google Workspace, and Okta may work together
Okta / Google Workspace / Atlassian Suite certifications
Advanced administration of the Atlassian Suite
Experience with Mergers and Acquisitions
Proficient at scripting (ex. BASH, Apple Script, Powershell, Python)
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].
Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!