Sr. Director Production Ops

| Greater LA Area
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

About The Brand

Pluto TV, a ViacomCBS company, is the leading free streaming television service in America, delivering 250+ live and original channels and thousands of on-demand movies in partnership with major TV networks, movie studios, publishers, and digital media companies. Pluto TV is available on all mobile, web and connected TV streaming devices and millions of viewers tune in each month to watch premium news, TV shows, movies, sports, lifestyle, and trending digital series. Headquartered in West Hollywood, Pluto TV has offices in New York, Silicon Valley, Chicago and Berlin.

Overview and Responsibilities

We are currently looking for a Senior Director, Production Operations, who will lead our efforts in building a highly reliable, scalable streaming TV product. In particular, this person will work on reporting and monitoring, support reliability and build ITIL standards, and responding to issues in a 24/7 environment; triaging emerging issues and planning for the future. This position will lead a team of Engineers and Analysts, and calls for both hands on technical skills and strong communication skills.

This role reports to the VP of Engineering Operations.

Responsibilities Include

This is a critical role with a wide range of responsibilities, including:

  • Own data and platform monitoring and alerting
  • Own site reliability standards, priorities and roadmap
  • Inspire and lead a distributed team of Site Reliability Engineers, Software Engineers and Analysts
  • Lead incident management and communication
  • Groom reliability risks including scaling and capacity planning
  • Triage and respond to critical customer issues
  • Work closely with the engineering team to create standards around vital production operations needs
  • Have provided leadership and support DevOps and Agile oriented organizations with focus on fast pace delivery of new services and features.
  • Understanding of ITIL principles and experience implementing ITSM standard practices.
  • This role requires an IT Operations mentality within a 24x7 environment and regular weekend activities to supervise and handle time-sensitive Changes.
  • Strong written and verbal communicators, able to communicate with engineering, management personnel, and end users throughout the organization.

Basic Qualifications

We believe the right individual will have the following skills and experience in order to be successful in this role:

 

  • Degree in Computer Engineering, Computer Science or related
  • 15 years of Professional Experience, 5 being in a Director or above level
  • Must have 10+ years of experience leading large-scale data center and customer-facing, revenue generating SaaS operations organizations.
  • AWS hosting experience
  • Experienced in calm leadership responding to incidents and associated communication
  • Experience with large-scale data-centric high availability cloud architecture
  • Experience leading and working with a globally distributed engineering team.
  • Strong preference towards candidates who have supported streaming or traditional TV services
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Location

750 N. San Vicente Blvd. , Los Angeles, CA 90069

What are Pluto TV Perks + Benefits

Culture
Friends outside of work
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Lunch and learns
Promote from within
More Jobs at Pluto TV65 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Content
Data + Analytics
new
Los Angeles
Data + Analytics
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Project Mgmt
new
Los Angeles
Data + Analytics
new
Los Angeles
Developer
new
Los Angeles
Data + Analytics
new
Los Angeles
Developer
new
Los Angeles
Data + Analytics
new
Los Angeles
Developer
new
Los Angeles
Content
new
Los Angeles
Developer
new
Los Angeles
Data + Analytics
new
Los Angeles
Operations
new
Los Angeles
Product
new
Los Angeles
Data + Analytics
new
Los Angeles
Product
new
Los Angeles
Data + Analytics
new
Los Angeles
Product
new
Los Angeles
Project Mgmt
new
Los Angeles
Product
new
Los Angeles
Marketing
new
Los Angeles
Design + UX
new
Los Angeles
Data + Analytics
new
Los Angeles
Design + UX
new
Los Angeles
Marketing
new
Los Angeles
Content
new
Los Angeles
Data + Analytics
new
Los Angeles
Operations
new
Los Angeles
Finance
new
Los Angeles
HR + Recruiting
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Marketing
new
Los Angeles
Data + Analytics
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Data + Analytics
new
Los Angeles
Data + Analytics
new
Los Angeles