Responsiblities:

• Provide superb support with customer first attitude.
• Assist in the operation of local and global IP networks for LAN, WAN and Data Center environments.
• Ensure performance and availability of production network infrastructure and telecommunications services.
• Assist with deployment of network management, monitoring, caching and load balancing solutions.
• Collaborate with server engineering, application engineering, and information security to ensure seamless operation of network services and timely capacity and security upgrades.
• Maintain operational documentation and sensible infrastructure performance metrics.
• Interact with vendors and service providers.
• Participate in 24x7 on-call rotation and escalate as needed.
• Attend training as required.

Qualifications:

• Experience with cloud networking (AWS, GCP, Azure) is preferred but not required.
• Strong analytical and troubleshooting skills.
• Knowledge of web technologies, operating systems, databases, scripting, automation tools.
• Ability to effectively communicate with audiences of various levels and backgrounds, both verbally and in written form.
• Strong work ethic, attention to detail and organizational skills.
• Ability to multi-task and manage priorities in a fast-paced environment.
• Bachelor's degree in Computer Science or related field is highly desirable.