The Job

Sweetgreen is seeking a Sr. Network Administrator to join a group of dynamic and innovative technologists. In this role you will maintain and manage the implementation of strategic company IT initiatives and programs both in our offices and restaurants related to networks. This role provides network, firewall, and other network related support and administrative services for a large distributed network. The position requires technical expertise/knowledge in the 4 layers of the TCP/IP model.

Top Goal -  Can internet connectivity have an uptime of 100%?  Any modern brick and mortar business will have heavy reliance on connectivity to the internet for both internal processes and also for their customers.  With a national footprint and over 140+ restaurants, Sweetgreen has a heavy reliance on being connected to the internet and the network within the restaurants.  It will be the ultimate goal for this role to target the 100% uptime at all of the locations 24x7x365.  Concurrently, also to provide a flawless network environment within each of our restaurants for internal processing, our team members and our customers.

Essential function of a Senior Network Administrator:

• Monitor, maintain and support the growing number of networks connecting our restaurants to critical business services. Currently 140+ locations and 1 HQ.
  • Working closely with our Internet MSP
• Maintain network configuration uniformity across the enterprise
  • Performing system upgrades and installation of new network systems
• Manage network related software and hardware licenses and warranty
• Research and resolve escalated network related issues : Zendesk ticketing system
• Create/manage a network topology diagram for sweetgreen and the credentials needed for administration of all network related software and hardware.
• Documentation: Create and maintain the following documentation:
  • Network topology diagram
  • Inventory of hardware/software components (details including how they are connected)
  • Installation instructions, troubleshooting guide, equipment replacement instructions
  • Changelog management

Availability: Off-hour and weekend availability to conduct maintenance and also for escalated issues support.  Will also participate in on-call rotations for the retail systems team.

Raise The Bar: Just because it works, it does not mean that it is the more optimal way of doing something.  Bring your knowledge and experience and let’s kick it up a notch to reach that peak performance and 100% availability.

Top Skills/Experiences/Requirements:

• Bachelor’s degree in IT, computer science, or related field
• Experience and strong understanding in management of distributed networking using Meraki hardware and dashboard
  • Firewall, Switch, AP
  • LAN/WAN/Wi-Fi/SDWan
  • Scripting (Python)
  • Meraki Dashboard, Solarwinds
• Strong understanding of interdependencies and impact of the network on SaaS applications
• Strong understanding of the four layers of and surrounding TCP/IP
  • Experience with administration and troubleshooting tools
• Min 4 years of experience as a network administrator of distributed network infrastructure
• Experience using modern collaboration and communication tools (Jira, Confluence, Slack, Smartsheet, G-Suite, LucidChart)
• Team player and a self-starter
• Cisco Meraki Solutions certification recommended
• CCNA certification or equivalent required

Technology Culture

At sweetgreen, our business evolves every day as do the solutions we invent to meet those emerging needs. We believe that it’s a mix of individual skill and collaboration that leads to successful outcomes.

We’re technology agnostic, but we have a propensity to leverage lean tools that are best suited to get the job done. To be successful in your role, you will have proven success in managing large scale distributed network ecosystem.  You must be a self-starter who thrives in a fast-moving entrepreneurial environment. You feel empowered by autonomy to prioritize projects within your program and are comfortable with high degrees of ambiguity.

We value, encourage, and support diversity in backgrounds and opinions. We are human, fallible, life-long learners - we make mistakes from which we learn and grow.

Our mission within retail systems is to create, operate, and continually improve upon software critical to the overall sweetgreen mission. We provide technical expertise, guidance, and vision to our partners and stakeholders in order to inform sustainable thinking across sweetgreen.

Our sincere vision is to be a world-class engineering organization leading the food experience revolution.

What you'll get:

• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k; company match of 50% up to 3% of employee contribution
• 5 months paid family leave; we believe in fully supporting new parents
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.