TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices, including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. The Safety team at TikTok help ensure that our community is safe and empowered to create and enjoy content across all of our apps while protecting our brand. As a Senior Manger of Risk Management, you’ll build the processes and capabilities that enable US Safety Operations Department to analyze qualitative data, quantify, monitor and mitigate the multiple risks it faces. You will work closely with our Safety Operations, Quality Assurance, Engineering/RD, Strategy and Analytic, and other teams to identify and deliver initiatives that reduce the large operational risks (both inherent and residual risks). Your work will play a key role in establishing first ever risk management approach to the Trust and Safety industry. This is NOT a finanalcial risk management role. This position will be full-time and based in Los Angeles, CA. - Develop a targeted and limited scope Enterprise Risk Management strategies, roadmaps, policies and procedures, identify standards, performance criteria, internal controls, processes and systems needed, and recommend enhancements to the program - Manage US Safety Risk Management teams (Operations Risk, Policy Risk and Risk Analytics).
Oversee, train, and guide a team of direct reports with everyday tasks and career development - Quickly analyze and assess multiple qualitative and quantitative data output from multiple functional teams' processes to translate top risk insights into operational solutions - Track and analyze key operational and performance metrics, identify trends, and develop solutions to optimize team workflows, improve efficiency with data-based strategies - Responsible for ensuring all Business Continuity Management plans are in place and tested in advance - Drives the development of program capabilities to discern, prioritize and manage potential risks and vulnerabilities that could adversely affect operations, growth, financial condition and overall competitiveness. - Ensure the business is audit-ready at all times and assist internal and external auditors in audit planning/execution - Supports the development, maintenance and tracking of priority risk mitigation plans by designated enterprise risk owners - Lead Internal Controls function, ensuring evaluation and implementation of enterprise-wide internal controls framework, collaborating with leaders to address control gaps and concerns - Develop deep risk subject-matter expertise and monitor known and emerging risks - Draft written narratives to communicate risk obligations and requirements, risk analyses, and recommendations to mitigate risks for cross-functional stakeholders and Risk committee - Research industry best practices on risk management and recommend opportunities to leverage innovative technologies and groundbreaking risk solutions to improve risk programs
- Minimum BA/BS - 5 years of experience in controls, audit, operational risk management, enterprise risk management or risk management preferred - A minimum of 2 years in a people management role - In-depth knowledge of risk frameworks including: risk governance; risk appetite; process, risk and control analysis; control effectiveness measurement; risk management coverage plan (monitoring, assessment and testing) - Proficient in Microsoft Office (Excel, PowerPoint, Visio) required and data analytics preferred using Excel, Access - Demonstrable experience in product development, project management, and/or system implementations - Experience working with international partners in different time zones - Ability to travel as required to support firm businesses - Passion and patiences! This is first ever program to implement risk management framework into a Trust and Safety operations so there will be lots of learning curves