About iHerb:

iHerb is one of the leading global e-commerce retailers with its emphasis on Nutritional and Wellness products. Our mission is simple…providing the best overall value for natural products through "e-simplicity." Our values can be best defined as an environment in constant and continuous pursuit to conscientiously meet the needs of our customers, business partners, and team members while doing our part to safeguard the environment. 

Job Summary: 

The Senior Category Buyer is responsible for selecting, negotiating, procuring, strategically pricing, promoting, and developing brands/products in assigned categories. This role is the third step in the Buying progression (after Buyer) and is responsible for large volume and highly visible accounts. In addition, the Senior Buyer may also be responsible for hiring, directing, developing, mentoring, and overseeing activities of Buyers and Jr. Buyers.

Job Expectations:

• Work closely with Category Manager and Senior Management to ensure all are aligned on business strategies, as well as short and long-term growth objectives
• Directly responsible for key category metrics (KPIs) for the following: new and existing brands, new products, pricing, gross margin, promotions, and product life cycle
• Negotiate with vendors to secure exceptional everyday pricing, promotional dollars, special opportunity buys, rebates, growth incentives, as well as delivery and payment terms
• Administer and manage RFQ packages, execution of contracts, product evaluation, quality issues; create and maintain supplier, product database
• Drive new product/brand onboarding process to ensure timely and quick addition to market
• Build, edit, and maintain assortment to create market advantage while reflecting customer needs/requests
• Calculate, maintain, and approve critical cost and pricing changes in system to ensure desired mark-ups, margin
• Manage and develop strong vendor relations through regular and consistent communication to ensure a clear understanding of short/long-term goals and capabilities
• Coordinate with Planning Team and Replenishment Buyers in managing inventory turns, service level, order cycles, deal implementation, and general supply chain practices
• Create, review, and utilize reports to enable in-depth analysis of category successes/challenges
• Develop promotional co-op activities, in conjunction with Marketing, that are profitable and highly effective
• Solve and respond to customer concerns from Customer Service team
• Comply with company policies and procedures, including safety, business ethics, and standards of conduct

Knowledge, Skills and Abilities:

• Successful and proven negotiating skills
• Strong analytical, data management, and decision making abilities
• Strong mathematical skills with understanding of retail pricing concepts
• Ability to communicate written and verbally in a professional manner with people at all levels of the organization and external contacts
• Great attention to detail, highly organized, with strong project management skills 
• Ability to handle multiple tasks, problem solve, and prioritize with awareness of deadlines
• Strong computer skills, highly proficient in MS Office: Word, Excel, PowerPoint
• WMS, EDI, NetSuite experience a plus

Experience Requirements:

• Requires a minimum of five (5) years of progressive experience in buying or directly related role with equivalent responsibilities, preferably in an e-commerce environment with natural products experience a plus.

Education Requirements:

• Bachelor’s Degree (BS/BA) in Business or related field preferred, or a combination of education and equivalent work experience.

 #LI-ME1