Senior Associate, Fulfillment Operations at MeUndies

| Culver City
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MeUndies is a Los Angeles, CA-based underwear and loungewear company best known for its softer than soft basics. Founded in 2011, MeUndies disrupted the $110B underwear industry when it launched the first online underwear subscription. Through the years the brand has inspired a passionate community of undie-obsessed individuals with its bold, comfortable products.

Today MeUndies has sold more than nineteen million pairs of underwear and is profitable with double-digit YoY growth. It continues to redefine the subscription market by evolving the transactional subscription to a membership centered on community and its relationship with the brand.

The innovative direct-to-consumer brand offers multiple purchasing options including singles, packs, matching pairs and its monthly membership. It opened its first flagship store in Los Angeles in 2018.

 What You’ll Do 
  • Daily, weekly, and monthly reporting and reconciliation with 3PL
  • Ensure changes made to inventory in WMS  e.g. back-up zone and retail are visible in ERP
  • Report stock levels of consumables and re-order supplies as needed
  • Report weekly operations reports to team
  • Maintaining shipping accounts and manifesting daily orders
  • Manifest orders in batches to ensure shipping carriers have the correct information and to avoid penalties later
  • Run analyses and set up the disputes in each portal if penalties are incurred with shipping carriers
  • Accurately maintain inventory reserves, additions and disposals (e.g. donations) of inventory at 3PL
  • Monitor inbound receipts and coordinate updates from 3PL at the receiving stage and in ERP
  • Monitor outbound issues with 3PL in case there are SKU discrepancies or information that needs to be updated to release orders
  • Set up new fulfillment, shipping, and consumable vendors in ERP and manage periodic maintenance if any changes
  • Work with Finance to provide forecasts on a monthly basis as well as weekly updates to 3PL
  • Be the point-person at HQ to work with Brand, CX, and Production to document and hand off all new SOPs to 3PL
  • Support Director with audit operations in person as needed
  • Complete ad hoc analyses and trends as requested/needed
What You Have 
  • Excel Skills
  • WMS Experience
  • Spanish Required
  • Netsuite skills (preferred)

WHY WORK AT MEUNDIES?

It's more than a job.

We have focused on building a team of people that emulates all of our core values. We look for people who stay balanced, go further, build relationships, champion differences, and are humble. At MeUndies, we continue to maintain a stellar brand by working collaboratively and encouraging growth with learning opportunities. Not to mention, there is no such thing as a small achievement here - we celebrate it all! 

We look at the necessities.

We offer competitive equity/salary packages which include targeted annual bonuses, generous parental leave, a 401k, awesome health benefits, open time off, and more. We also take Learning and Development seriously - conducting annual performance reviews, annual 360 reviews, and providing an independent Learning & Development Budget that starts at $500 right out of the gate! 

We have an office you’ll enjoy going to.

While we’re remote until January 2021 (and have a flexible work policy beyond that), we still have an inviting office that you’re welcome to work from always! We’re set-up to support comfortable working - hot desks, lounge and casual seating areas, a Mother’s Room, an on-site gym & shower, and a kitchen that makes you feel like you’ve never left home. Plus, we’re dog friendly, so your furry coworker can join you anytime. 

We don’t forget the most important things.

We want MeUndies to be a place where you feel safe and comfortable, and encourage our employees to hold us accountable for keeping it that way. We offer two robust annual surveys to check-in with the team, an anonymous feedback tool available to submit to at any time, and an HR team that is ready to help. MeUndies is also home to four employee-led Employee Resource Groups - Womxn’s ERG, Heritage ERG, Pride ERG, and Parents of MeUndies. When you work at MeUndies, we take your needs as an employee (and a person) seriously. 

Plus those special extra things.

We know how important it is to connect with your team members outside of every day work, too. We offer frequent catered lunches, holiday parties, off-sites, happy hours, and an annual retreat (right now, these things are happening virtually! But we can’t wait to return to in-person). You’ll also get a sweet employee discount, as well as a monthly MeUndies membership to rebuild your underwear drawer with our top notch prints. 

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Technology we use

  • Engineering
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases

Location

We are located just minutes away from Downtown Culver & the Platform. You can catch a view of our office from the Baldwin Hills Scenic Overview Trail

An Insider's view of MeUndies

What’s the vibe like in the office?

The MeUndies vibe is gracious. Employees take time to thank co-workers - from saying thanks for helping with a big project to washing each other’s silverware. Our “Shoutout” slack channel is always pinging with thanks and praise. I love that the team shares “thank you” moments. It’s not forced or cheesy; but authentic, genuine gratitude.

Lauren

Senior Recruiter

What projects are you most excited about?

My favorite part about working at MeUndies is that the opportunities are endless. We’ve learned that our customers are just as excited about new and innovative products as we are, and this year, the product team is ready to bring the innovation! While underwear will always be the foundation of our brand, the sky is the limit.

Britney

Merchandiser

How does the company support your career growth?

Aside from an annual learning & development budget, our team utilizes a platform called CultureAmp. It tracks everything performance based; from 30/60/90 day check-ins, continuous feedback, 360 reviews, to annual reviews and exit interviews. This is to make sure your time at MeUndies is always spent learning and growing along the way.

Bree

People Operations Manager

How do you empower your team to be more creative?

The most innovative ideas tend to come from the team when presented with high-level goals such as business outcomes to drive or problems to solve. It is often helpful for leaders to facilitate conversation by creating some structure and ensuring everyone contributes, but to increase creativity avoid being prescriptive.

Andres

COO

How do you collaborate with other teams in the company?

The people here are fantastic. Everyone is passionate, caring humble and has a great sense of humor (that helps a lot when you’re stressed). Coming to work isn’t a chore when you work with like-minded people that care for your success & happiness.

Janavi

Growth Marketing Associate

What are MeUndies Perks + Benefits

MeUndies Benefits Overview

WHY JOIN MEUNDIES?

It's more than a job.
We have focused on building a team of people that emulates all of our core values. We look for people who stay balanced, go further, build relationships, champion differences, and are humble. At MeUndies, we continue to maintain a stellar brand by working collaboratively and encouraging growth with learning opportunities. Not to mention, there is no such thing as a small achievement here - we celebrate it all!

We look at the necessities.
We offer competitive equity/salary packages which include targeted annual bonuses, plus generous parental leave, a 401k, awesome health benefits, and open time off (yeah, we said it). You’ll enjoy top-of-the-line hardware and software, and have access to an annual personal Learning & Development budget of $1,000!

We offer all the head turning office things.
We have endless office amenities but here are a few of the fan favorites - everybody gets access to an on-site gym & shower, endless snacks, cold brew on tap, and a cozy lounge completed with a Wii for epic Mario Kart tournaments. Plus there are plenty of dogs (to pet, not to take home).

We don’t forget the most important things.
There’s a robust 360 review process, regular pulse surveys, and a focus on open communication. We also have annual employee check-ins to reflect back on achievements and plan for career growth. We’re always rooting for you.

Plus those special extra things.
We keep things fun with frequent catered lunches, holiday parties, offsites, happy hours, and an annual retreat. You’ll get a sweet employee discount, as well as a monthly MeUndies membership to rebuild your underwear drawer with our top notch prints.

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
3 months of paid leave plus 1 month of transitional leave.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

We offer competitive equity/salary packages, plus generous parental leave, 401k, awesome health benefits, and open time off. You’ll enjoy top-of-the-line hardware and software.

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