POS- Implementation Specialist at SpotOn (Remote)

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Appetize Technologies is looking for driven, self-motivated individuals that take pride in customer satisfaction to execute implementation plans and support Point of Sales applications and payment solutions. As a fast growing business, there are constant opportunities arising for growth within the company.

The Implementation Specialist is responsible for following project plans, software training, installing hardware and support services for new and existing clients. You’ll work in conjunction with the client services teams to configure and install Appetize POS software. The Implementation Specialist has the responsibility for ensuring the success of the project on behalf of the clients and ensuring Appetize products perform at venues across the country.

Key Responsibilities:

  • Pre-implementation project management, planning, training and client on-boarding preparation
  • Scheduling and hosting remote webinar software training
  • On-site implementation of live systems and conducting staff training of products
  • Follow operating procedures through post-implementation plans, obtain necessary client sign-offs and thoroughly document all implementation/training details
  • Stay current on job related equipment, procedures and information via attendance at meetings and team stand-ups

Requirements

Key Skills/Requirements:

  • Professional, positive and enthusiastic attitude
  • Experience with point of sale products
  • Excellent teamwork skills including written and verbal communication skills
  • Customer Service Experience
  • Ability to manage multiple tasks for multiple projects
  • Ability to perform quality work within deadlines
  • Ability to travel up to 75% of the time during peak seasons

Benefits

Appetize is the leading Enterprise Cloud Point of Sale (POS) and management platform for food service and retail. We're trusted by many of the world’s most well known and highest volume businesses, including sports and entertainment venues, theme parks and attractions, restaurants, retailers, education campuses, and business cafeterias. Based in Silicon Beach, CA, we have over 300 employees dedicated to developing cutting-edge technology that’s replacing outdated legacy systems and helping enterprises better their guest experience, future-proof operations, and driving financial performance.

At Appetize our employees are at the core of everything we do. As the company continues to grow, our team is dedicated to attracting and retaining top talent who are smart, mission-driven, and share a common goal of continuous innovation. We believe that the success of our product depends on the success of our team. From fully covered medical benefits, monthly standups highlighting individuals' accomplishments, Waffle Wednesdays, and more, we’re dedicated to making this the best place to work!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • BasecampManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • HubSpotCMS
    • HubSpotCRM
    • PipedriveCRM
    • SalesforceCRM
    • HubSpotEmail
    • HubSpotLead Gen

Location

6601 Center Drive West , Los Angeles, CA 90045

What are SpotOn Perks + Benefits

Culture
Friends outside of work
Team based strategic planning
Open office floor plan
Diversity
Diversity manifesto
Hiring Practices that Promote Diversity
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

The Executive team is always interested in hearing from the team about how to make SpotOn an even more special place to work.

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