Operations Specialist

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Company

Relocity is a relocation concierge service that is re-thinking the way people relocate. Our clients are some of today’s most innovative companies which rely on us to help relocate their top talent in a way that reduces stress, improves performance, and saves time and money for the company. 

Our mission is to rethink the traditional relocation business model and provide white glove service to our clients. We are committed to progressive ideas and building a talented, diverse workforce.

Overview

At Relocity, we are working with a growing list of global partners that require reporting on our mutual clients to ensure client success. This person would work closely in reporting to our partners on the work being done by our personal hosts. Alongside partner reporting, this person would be working directly with our new proprietary platform to onboard new clients and effectively communicate with partners to make sure everything is in tip-top shape to pass along to the client service team. 

Beyond these core duties, this position will give you the opportunity to wear many hats. As we grow, new duties and projects come onboard that the operations team is involved in. We are looking for someone who is able to work quickly and is constantly finding ways to optimize and improve processes to leverage their output, while never sacrificing the quality of their work.

Scope of Role

  • Accurate and timely data entry into Relocity's software platform
  • General administration duties in support of the team
  • Ongoing monitoring and organisation of operational emails across team
  • Prepare daily, weekly and monthly reporting
  • Dispatch allocation of client support hours, including careful consideration of team’s availability
  • Scheduling and coordinating meetings interviews events and other similar activities

Skills and Qualifications

  • Bachelor’s degree preferred
  • Strong IT skills, highly proficient in Excel and G suite
  • Willingness to learn new skills and systems
  • Excellent organizational skills, be methodical, with strong attention to detail
  • Passion and driven to succeed in a fast-paced environment
  • Self-starter with ability to multi-task successfully
  • Experience working in a tech environment beneficial 
  • Excellent written and verbal communications skills
  • Fluent in English

Company Benefits

  • Competitive salary
  • Full benefits package
  • The chance to get in very early at a startup on an aggressive global growth trajectory within the relocation space

Relocity proudly contributes a portion of all revenue to Not for Sale, an international non-profit organization based out of San Francisco, California that works to protect people and communities around the world from human trafficking and modern-day slavery.

https://www.notforsalecampaign.org/about-us/

Relocity is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Relocity will only employ those who are legally authorized to work.

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Location

Relocity is located in a state of the art building in Century City, boasting high-rise views of both Bel Air and the Pacific Ocean.

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