The Live Operations Team at Eaze leads operations in real-time to ensure that every user has an outstanding experience. This team is the primary interface between Eaze the dispensaries and their drivers that use the Eaze platform.

The Operations Coordinator is an integral part of the Live Operations team, with the opportunity to impact all aspects of operations, including supply chain, demand generation, product promotions, dispensary relations, and driver support. You are a hard-working self-starter who thinks clearly in high pressure situations. You have excellent communications skills, learn quickly, and are detailed oriented. Heavy internal and external communications are a meaningful part of this role.

The role is based in Venice Beach and is ineligible for relocation assistance.

The successful Operations Coordinator will:

• Work with the rest of the Live Operations team to ensure a consistently high customer experience by actively monitoring operations and proactively addressing issues as they occur
• Monitor communication channels between partners and the Live Operations team to address issues in real-time
• Provide frontline support for drivers who use Eaze technology
• Log operational issues and suggest and implement process improvements

What you need for this role:

• Available to work nights, weekends and holidays (required)
• Some start-up experience
• High expectations for success – good enough never is!
• The ability to make rapid decisions in a high pressure environment
• Excellent communication, social and organization skills
• Remarkable multi-tasking
• Logical, clear thinking
• A can-do, optimistic attitude

About EazeEaze (eaze.com), the leading cannabis technology company, is on a mission to help people enjoy the moment through convenient access to high quality marijuana products. Founded in 2014, the company’s technology enables superior customer choice and convenience by connecting product brands, dispensaries and doctors to customers on demand. With over 300,000 users in California, Eaze has unprecedented access to big data regarding cannabis market trends and consumer preferences which it shares with industry and media partners through its Eaze Insights Program.