Who we are...

AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry.

What we are looking for…

A highly motivated and organized Onboarding Manager to plan, execute, and manage budget and end to end process to open our new AvantStay properties. The Onboarding Manager will work cross-functionally with both internal stakeholders (interior design, guest experience, real estate, operations, etc.) and external stakeholders (property owners, third-party vendors, etc.). This person loves acting in a project management capacity, working quickly to find innovative solutions to problems. 

What you’ll do…

• Manage the onboarding processes of our portfolio of properties, from property condition assessment, managing minor renovations, supporting design, directing all property systems installation, overseeing the furniture, fixtures, and equipment (FF&E) fitout, and coordinating photoshoots until each property is guest ready and live on the AvantStay website. 
• Work cross-functionally with our Design, Operations, and Hospitality Teams to provide expert level insights on onboarding logistics to ensure the onboarding process runs smoothly, on-budget, and on-time.
• Act as the main point of contact for owners of complex, luxury assets while supporting your team to autonomously act in this capacity for standard openings. 
• Provide excellent customer service to homeowners during initial 30 days of bringing the property onto our portfolio
• Analyze onboarding and offboarding processes and procedures, updating as necessary to align with current industry trends. 
• Develop and maintain strong relationships with vendors in your region to support scalable onboarding growth.
• Build and mentor a team of quality Onboarding Associate and Onboarding Coordinators.
• Track the progress of the onboarding and offboarding processes, providing timely status updates to the appropriate stakeholders.
• Strategically propose process and technology advancements to continually improve AvantStay’s onboarding process and reduce cash burn. 
• Ensure the seamless transition for property owners from Real Estate through Onboarding and onto Owner Relations through process development and execution. 
• Act as the point of contact and liaison for AvantStay with internal and external stakeholders. 
• Manage additional onboarding and operations projects as necessary. 

What you’ll bring…

• Bachelor’s Degree in a related field
• 6-8 years of professional experience in property or hospitality openings and/or project management. Previous experience in hospitality, real estate, and/or property management a plus. 
• Strong vendor and contract management experience.
• Confidence and comfort making data driven decisions, proposing alternatives and recommendations, and handling ambiguity in an ever changing and growing system.
• Experience building and managing a team, managing remote resources is a plus.
• Self-motivated with the ability to thrive in a fast-paced, ambiguous environment. 
• Ability to prioritize numerous competing tasks in a timely and efficient manner.
• Excellent written and verbal communication skills.
• Exceptional organizational skills.
• High EQ/interpersonal skills in working with external stakeholders and owners, brining a passion for this type of engagement.
• Ability to wear multiple hats and get your hands dirty when needed. 
• Ability to travel 50% as projects require

Perks and Benefits...

• Salary: $85k-$95k DOE
• Benefits and Unlimited Paid Time Off
• Team bonding and off-site events
• Complimentary and discount stays at AvantStay properties

When you join AvantStay… You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay.

Equal Employment Opportunity...We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

AvantStay, Inc. is a proud member of PledgeLA, an organization that believes that Los Angeles will become the most diverse and civically-engaged tech hub in the nation. Our members, tech companies and VC firms or accelerators based in Los Angeles, commit to increasing their level of community engagement and improving diversity, equity, and inclusion within their organization and investments.