Manager, Client Services

| Hybrid
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VideoAmp is looking for an experienced Client Success leader with technical expertise in ad tech and TV to manage our client success team. Grow revenue through flawless execution and implementation of processes to maximize efficiency.

Responsibilities:

    • Experience empowering teams and clients to solve problems and grow customer base
    • Create a strong vision of client service and establish best practices to drive value for our clients
    • Manage and monitor ongoing campaign performance, for managed service video platform campaigns ensuring campaigns are executed properly and according to client expectations
    • Foster relationships with both agencies, clients, and vendors through continued learning of VideoAmp's product offerings and key differentiators
    • Assist with the on-boarding and training of new hires
    • Understand various levels of KPIs and formulate strategies to meet/exceed both client and team goals

Requirements:

  • 2+ years of Management experience (preferably a team within minimum of 2-5 members)
  • 5+ years interactive online media planning & buying or account management in the adtech industry with a managed or self-service DSP. 
  • Linear TV buying experience preferred
  • Expertise managing campaigns of different sizes and goals in major DSPs, or working with SSPs on publisher's side. Previous Ad Operations experience and fluency in a programmatic media buying technology/platform a plus
  • Ad Agency, DSP or in-house Brand Marketing experience a plus
  • Previous direct client account management
  • Strong experience with Keynote, PowerPoint, and Excel
  • Strong work ethic and autonomous initiative; desire to work in a fast-paced, results-driven environment


VideoAmp is a software and data company that enables advertisers and media owners to transact seamlessly across devices. VideoAmp’s platform enables advertisers to plan, buy and measure de-duplicated and precise audiences across linear, VOD, OTT, desktop, and mobile content. VideoAmp also enables content owners to package linear TV, on-demand and digital assets holistically with data-driven optimization. The company is backed by RTL Group and headquartered in Los Angeles, with offices in New York, San Francisco, Chicago, Detroit, Boston and the Netherlands.


VideoAmp gives advertisers access to proprietary technology for matching TV and digital audiences, enabling true cross screen video advertising for the first time. As a leader in Advanced TV, VideoAmp is taking programmatic video buying to the next level with exclusive platform features that empower advertisers to deliver better results.


In addition to advancing cross screen video, VideoAmp’s clients also gain efficiencies in traditional digital video on desktop and mobile from platform features not available on existing video platforms. Impression level drill down optimization capabilities on viewability, non-human traffic and other key metrics allow for simultaneous multi-metric optimization, giving advertisers significantly better performance at scale against their desired KPIs. Data integrations enable advertisers to overlay their own 1st party and 3rd party data segments to reach their desired target audience across any screen, while leveraging these advanced platform features to drive efficiencies.


With VideoAmp, advertisers can finally compare apples to apples with a single solution that can universally measure video across all screens. Advertisers can track exposure, impact and brand lift against each media touchpoint.



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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • VuexLibraries
    • Angular.JSFrameworks
    • CypressFrameworks
    • DjangoFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • gRPCFrameworks
    • HadoopFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • TypeScriptFrameworks
    • KafkaFrameworks
    • AWS RedshiftDatabases
    • BigQueryDatabases
    • HBaseDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AirflowDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • DrupalCMS
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management
    • TrelloProject Management

Location

Located adjacent to Santa Monica in the heart of West Los Angeles; 10 Freeway and Expo Line in immediate area.

An Insider's view of VideoAmp

What’s the vibe like in the office?

With a focus on culture and empowerment, we all have the freedom to be impactful, create value, and pursue a meaningful career in a fast growing space. I start every day energized by the people around us and excited for the challenges ahead.

Eric

VP OF ENGINEERING

What projects are you most excited about?

VideoAmp has given me the opportunity to be a part of monumental advancements in the advertising industry, embrace change, and always stay curious.

KRISTEN

Senior Sales Director

What are some things you learned at the company?

Since 2014, VideoAmp has given me so many opportunities to grow my skill set, techniques and processes as well as learn new ones. With Design at VideoAmp, I feel like we're doing something meaningful which motivates me to do more.

KALEHO

Principal Designer

How do you empower your team to be more creative?

At VideoAmp, success and fun go hand in hand. With a dynamic and supportive work environment, team members are able to thrive both professionally and personally, making their contributions even more impactful.

VALERIE

Director of Engineering

How would you describe the company’s work-life balance?

Returning to the workforce after a “break” as a stay-at-home parent was daunting but working at VideoAmp has been transformative. Everyday I’m challenged, inspired and driven to exceed expectations and make a lasting impact as we strive to change the

KAREN

Strategic Client Manager

What are VideoAmp Perks + Benefits

VideoAmp Benefits Overview

We believe that being a great company means having a great team. That’s why we consider it our responsibility to create a solid foundation for well-being both inside and outside the office. Through our four pillars of greatness, we support our people’s health, family life, teamwork, and growth.

Here’s how:
Generous Parental Leave Policy
Unlimited PTO
401k Plan + Match
Employer Paid Health Insurance
Employer Paid Life Insurance
Social Hours
Mentorship Program
Team Bonding Events
Game Nights
Referral Bonuses
Healthy Snacks
Fitness Challenges

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Hubs and Offices meet in person for these events
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Videoamp's team fitness initiatives include In-office yoga, In-office fitness classes.
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
5%
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
12 Weeks parental leave and additional 12 weeks to birthing parent.
Family medical leave
Adoption Assistance
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Acme Co. employees receive between 14 and ___ days per year of paid time off based on year
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Summer Break during the week or 4th of July and Winter Break is Christmas through New Year's.
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
We sponsor $5.00 a meal - up to 15 weekly.
Company-sponsored happy hours
Onsite office parking
Pet friendly
Based on Location due to building rules and regulations
Recreational clubs
Relocation assistance
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks
Virtual coaching services

Additional Perks + Benefits

We believe that being a great company means having a great team. That’s why we consider it our responsibility to create a solid foundation for well-being both inside and outside the office. Through our four pillars of greatness, we support our people’s health, family life, teamwork, and growth.

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