IT Support Specialist at Epirus

| Greater LA Area
Sorry, this job was removed at 11:21 a.m. (PST) on Monday, November 23, 2020
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At Epirus, we build artificial intelligence systems and directed energy weapons that enable unmatched offensive and defensive electromagnetic pulse capabilities. Our team combines engineering talent and Special Operations combat veterans to address 21st century threats. We embrace innovation and agile development to deliver breakthroughs in high-power microwave technology for offensive and defensive EMP and artificial intelligence for enhanced targeting capabilities.
Job objective: This is an exciting role in a growing company. The ideal candidate for the position is ready to be the first contact for the end-user, providing proactive and holistic IT support. You will be part of a growing IT team inside a dynamic and challenging environment. The team is focused on developing long term solutions, transformative IT and providing an exceptional level of IT support for our employee base.

Duties

  • Provide top-notch, proactive, IT support to local and remote employees
  • Manage and respond to tier 1 through tier 3 IT and Helpdesk tickets
  • Assist with large-scale and global IT projects and tasks
  • Manage computer and IT equipment life cycles
  • Optimize workflows and evaluate new solutions that allow us to scale
  • Employee account creation and deletion and audits, on-boarding and off-boarding
  • Troubleshooting tasks and operating system/application support on Microsoft Windows OS, Mac OS, mobile devices and other platforms

Required Qualifications

  • BS degree in Computer Science, Systems Science, and Computer Engineering
  • 1+ years of relevant experience in a fast-paced, startup-like, environment
  • Systematic problem-solving approach with the ability to adjust quickly to changing priorities
  • Strong interpersonal skills and ability to work with cross-functional teams, customers, and external vendors

Desired Qualifications

  • Startup experience and/or Defense/Aerospace/Military experience
  • Excellent written and oral communication skills
  • Collaborative; capable of working across all levels of the organization
  • Organized; comfortable working in a fast-paced, ever-changing environment
  • Hardware/software/network training and/or certification in systems (such as MCSE, Network+, Security+, Microsoft 365, etc.)
  • Experience with common corporate technology stack platforms including: G-Suite, Office 365, Slack, Microsoft Teams, Atlassian Jira, Confluence, Sharepoint, etc.

Epirus was the magical bow with infinite arrows wielded by the Greek hero Theseus. Like our namesake, we strive to be fast, efficient, and limitless in our approach. This agility, combined with a culture of innovation in systems development, allows us to move quickly without losing the decades of lessons learned. 
We have developed technologies that leverage new breakthroughs in sensors and high-power microwaves, combined with computer vision and advanced software control. Our first broad-market application is a comprehensive defense system to defeat offensive drones at scale.

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Technology we use

  • Engineering
  • Product
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SolidWorksDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement

Location

Our company is located near Hawthorne Airport and we're neighbors with LA Ale Works & Common Space Brewery!

An Insider's view of Epirus

What’s the vibe like in the office?

“It’s casual but also really exciting! We have an open office layout, so you can definitely feel that everyone is super passionate and excited. Being in such a collaborative environment makes it a ton of fun to solve the challenges we face.”

Albert

Principal Mechanical Engineer

What are Epirus Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Monday through Friday.
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
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