IT Manager

| El Segundo
We believe that we can transform education by helping to manage and understand technology. At GoGuardian, we build innovative software to power this transformation throughout K-12 education. Already used by millions of students and educators, we are looking for an agile and creative IT Leader to join our team.
The IT Manager will have the opportunity to continue to build and lead GoGuardian’s corporate IT Infrastructure. You will partner closely with leaders across various departments to ensure alignment with organizational goals, system and infrastructure priorities and strategy for growth/scale. From IT infrastructure design all the way through implementation and management, we are excited to find someone outstanding and trustworthy to lead this essential area of our organization.

Responsibilities

  • Test and experiment with new products and technologies to drive customer experience optimization across the organization.
  • Be hands on in managing day to day infrastructure and application operations.
  • Develop and manage business continuity, disaster recovery plan.
  • Identify and establish IT policies and systems to support the implementation of strategies set by upper management.
  • Work with project management and stakeholders in define business needs and related priorities.
  • Manage the purchase, upgrades, renewals and patches of technology equipment and software, i.e. negotiation, technical due diligence, and potential risk.
  • Manage vendor SLAs, reporting and related communications.
  • Lead and manage a small IT team aligned with company priorities.
  • Manage IT budget and report on spend.

Requirements

  • Proven capability to build and lead a skilled IT team
  • Excellent customer service skills and possess the ability to communicate effectively with employees and leaders of all levels and with varying technical proficiency
  • Demonstrated ability administering Google G-Suite and mixed Apple OS X/Microsoft Windows environments; familiarity supporting HRIS systems, Office suites, AWS, JIRA, Confluence and other shared document storage systems
  • Experience in administering security protocols, including IAM/SSO and MFA systems, breach and data recovery procedures, as well as physical security systems
  • Excellent people and organizational skills
  • You thrive in a team-oriented environment where no two days are the alike
  • A Bachelor’s degree in a computer-related field or equivalent experience; 5+ years of IT experience with 4 - 5 years of management experience or equivalent.

Bonus Points

  • Experience working as a strategic partner to engineering and product teams at an enterprise scale a strong plus!
  • Experience working with multiple vendors across the enterprise architecture and systems domain (SaaS, PaaS) a plus!
  • MCSE, ITIL, or CCNA preferred.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

200 N Sepulveda Ave, El Segundo, CA 90245
200 N Sepulveda Ave, El Segundo, CA 90245

Insider's spotlight

What are some social events your company does?

We love hanging out together here at GoGuardian and have a different social event almost every week! We’re not short on company events like Oscar viewing parties, basketball or crafts club and Harry Potter birthday celebrations. We also love smaller team events and have done everything from ice skating to biking on the beach to Korean BBQ /karaoke!

Tamar

Business Analyst

What's the biggest problem your team is solving?

Our vision brings tall challenges; one of which is finding ways to sift through nearly insurmountable amounts of data, finding the important nuggets of information, then surfacing it to the right people. By using a combination of machine learning and cutting-edge data science (really), we're building better products for our users.

Zach

Senior Designer

What are some things you learned at the company?

One of GoGuardian's core values is to experiment and learn. I think the engineering team embodies this well, and one skill I have learned is to be open to all the learning opportunities available and not be afraid to try new things.

Melinda

Software Engineer

What's something quirky about your company?

Being a company geared towards improving education it’s only fitting that we embrace the theme of the most magical school on the face of the Earth. Of course I’m referring to Hogwarts School of Witchcraft and Wizardry. There’s nothing like wrapping up a game of Fifa in the Forbidden Forest and then jumping into a meeting in the Ministry of Magic.

Cole

Sales Operations Specialist

What are GoGuardian Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Relax, recharge, and refresh with weekly yoga classes & guided aromatherapy meditation. Whether you're a golfer or a gamer (or both), there's probably a weekly activity with your name on it.

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