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IT Helpdesk Technician

| Greater LA Area

Who We Are

AuditBoard is a high-growth SaaS company in the financial technology space that is transforming the way organizations manage critical risk, audit and compliance initiatives. We believe in empowering enterprises to manage and control risk so that their businesses are able to thrive.

Designed by former chief audit executives, our enterprise cloud platform is purpose-built to automate and streamline activities in ways that align with how our thousands of users think and act daily. Clients range from pre-IPO organizations to Fortune 500 companies, including leading organizations such as Intel, Activision Publishing, Uber, TripAdvisor, Walmart. and Cox Communications, among many others.

 

 

Responsibilities:

In this role you will be the point person for IT Support supporting our internal customers, including setup, maintenance, procurement, and management of our IT infrastructure.  You will support Windows and Mac environments, networks, and cloud-based services. You should be able to diagnose and solve problems with little supervision, and have excellent interpersonal and communication skills.

 

We are looking for positive, self-motivated professionals with prior IT helpdesk experience with an affinity for technology products and innovation; Individuals who can flourish in a dynamic entrepreneurial environment with a "roll-up your sleeves" mentality and who are comfortable interacting with internal customers in person, online, and over the phone.

 

Requirements

Experience:

  • Bachelor's degree
  • 3+ years working in an IT role.
  • Familiarity with both Mac and Windows.
  • Experience with G Suite administration.
  • Prior SaaS experience is highly preferred. 

 

Why You’ll Love Life at AuditBoard:

  • You’ll be launching a career at a well funded, hyper-growth SaaS tech company

  • Free daily catered lunches

  • Stock options

  • Unlimited snacks and beverages

  • Free gym membership

  • Medical, dental, and vision coverage for full-time employees

  • 3 weeks of Paid Time Off and 10 holidays per year

  • 401k to save for your future

  • Fun company and team outings - Work Hard Play Hard!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • Twitter BootstrapLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • KubernetesFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • ChameleonAnalytics
    • Segment.ioAnalytics
    • MetabaseAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • PrincipleDesign
    • LucidchartDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • OutreachCRM
    • Google AnalyticsLead Gen
    • Google AdsLead Gen
    • Bing AdsLead Gen
    • ZoomInfoLead Gen
    • DiscoverOrgLead Gen

Location

El Segundo and Cerritos offices to attract talent from both LA and Orange County. Offering flexibility and decrease frustrating commutes.

What are AuditBoard Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Happy Hours
Happy hours are hosted At team's discretion.
Parking
Professional Development Benefits
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Cross-department program.
Online course subscriptions available
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