IT Helpdesk Technician at AuditBoard
Who We Are
AuditBoard is a high-growth SaaS company in the financial technology space that is transforming the way organizations manage critical risk, audit and compliance initiatives. We believe in empowering enterprises to manage and control risk so that their businesses are able to thrive.
Designed by former chief audit executives, our enterprise cloud platform is purpose-built to automate and streamline activities in ways that align with how our thousands of users think and act daily. Clients range from pre-IPO organizations to Fortune 500 companies, including leading organizations such as Intel, Activision Publishing, Uber, TripAdvisor, Walmart. and Cox Communications, among many others.
In this role you will be the point person for IT Support supporting our internal customers, including setup, maintenance, procurement, and management of our IT infrastructure. You will support Windows and Mac environments, networks, and cloud-based services. You should be able to diagnose and solve problems with little supervision, and have excellent interpersonal and communication skills.
We are looking for positive, self-motivated professionals with prior IT helpdesk experience with an affinity for technology products and innovation; Individuals who can flourish in a dynamic entrepreneurial environment with a "roll-up your sleeves" mentality and who are comfortable interacting with internal customers in person, online, and over the phone.
- Bachelor's degree
- 3+ years working in an IT role.
- Familiarity with both Mac and Windows.
- Experience with G Suite administration.
- Prior SaaS experience is highly preferred.
Why You’ll Love Life at AuditBoard:
You’ll be launching a career at a well funded, hyper-growth SaaS tech company
Free daily catered lunches
Unlimited snacks and beverages
Free gym membership
Medical, dental, and vision coverage for full-time employees
3 weeks of Paid Time Off and 10 holidays per year
401k to save for your future
Fun company and team outings - Work Hard Play Hard!