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Full Service General Manager

| Culver City
The Role:
SnackNation is expanding - we aren’t just about snacks anymore. Sure, we are still going to provide the absolute best snacks in the world to the most innovative offices all over the U.S. & Canada. But we are now launching SnackNation Plus in select cities, starting in Los Angeles. This means we will be able to create “The Breakroom of the Future” by delivering the very best snacks, beverages, & coffee/tea (as well as positive culture & good vibes) to offices in these select cities. 
To do that, we’re looking to hire a passionate, experienced General Manager to own & oversee the cross-functional team required to launch this exciting new business within SnackNation.
The SnackNation Plus General Manager will oversee leaders across the entire business, including: Brand Partnerships/Merchandising, Finance, Member Success, Operations & Technology, in order to efficiently build out the go-to-market strategy and launch this new business. In addition, this individual will report directly to the CEO and become a key contributor to our Leadership Team and be responsible for one of the most significant engines of our future growth. 
We’re looking to disrupt the increasingly important Office Breakroom with a product & service that is unlike anything that exists today - are you ready to lead the charge?

What You'll Do:

  • Launch SnackNation Plus, our brand new full service food, beverage & coffee program from the ground up leveraging one of the most exciting brands in the marketplace.
  • Conduct detailed market and customer analysis in order to create the roadmap with the correct vision, product offering & operating plan that will enable SnackNation to successfully become the leader in B2B Breakroom Services. 
  • Identify sales & pricing models that enable the program to achieve the financial targets set by the SnackNation Executive Team. 
  • Partner with the SnackNation Executive Team by constantly innovating on the current offering that far exceeds the needs & expectations of our target members and truly differentiates SnackNation from the existing competition (think outside the box). 
  • Create a world-class customer service model that members will describe as easy, joyful and reliable.
  • Create and manage a delivery logistics model that offers unparalleled transparency and reliability for our members, is safe & sustainable for our operations team and/or partners, and financially efficient for the company. 
  • Hire, train and manage the team who will execute and operate the SnackNation Plus launch & ongoing service.
  • Cultivate a culture across the SnackNation Plus team that embodies our Core Values.
  • Own the SnackNation Plus P&L and be relentless in your commitment to achieve all financial targets.

Who You Are:

  • Bachelor’s Degree (MBA a plus/bonus)
  • 3+ years experience acting as a General Manager of a product/business unit and owning a P&L 
  • 5+ years experience in an operational/logistics role with extensive experience managing an Operations team
  • Food Service/Food Retail industry experience preferred
  • Experienced people manager who gets the best outcomes from their teams and easily builds cross-functional relationship to drive results
  • Strong interpersonal skills, an enthusiastic attitude, and the ability to thrive in a collaborative environment with cross-functional teams
  • Manages from the perspective of the customer and is obsessed with delivering excellence in every interaction to meet their needs
  • Exceptional organization skills & attention to detail with understanding of project management principles & processes
  • Understands how to effectively formulate, present & execute team strategy 
  • Exhibits Grit Without Ego to do whatever it takes to get the job done and takes ultimate accountability of results.
  • Radical candor: You care deeply, challenge directly, and thrive in an environment where feedback is received with gratitude. You understand that communicating where we’ve done well and where we can improve, both to your team and leadership, is an absolute necessity for our growth and future success.
  • Strong desire to get better everyday

Nice-to-haves:

  • Experience in Netsuite
  • Experience managing RFP’s

About SnackNation:
We exist to inspire more conscious food decisions by connecting healthier brands with engaged consumers through a smart marketplace. At SnackNation, we care about making a positive impact on the world, starting with our wellness-minded culture and values. And we’re growing! In fact, SnackNation was just ranked #24 on Inc. 5000’s list of fastest-growing US companies of 2018, and #2 in the Food & Beverage category.
We look for people who aren't afraid to be themselves. Because that's our vibe. Whether it's health or sales goals, our mantra is Better Every Day. We even offer meditation, yoga and bootcamp during work hours, not after. Plus, we've got the accolades to back it up: We’re Great Places To Work Certified and named one of Entrepreneur’s Top Company Cultures!
If you're a wellness-loving professional who wants to make an impact, take on a lot of responsibility and be a part of our driven company culture, join us. We promise to help you find your better you, all while being surrounded by good people looking to do amazing work in our booming food tech space.

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Technology we use

  • Engineering
    • PythonLanguages
    • RubyLanguages
    • Node.jsFrameworks

Location

SnackNation is situated conveniently in the middle of the trendy Hayden Tract, near the metro line stop and minutes from downtown Culver City.

An Insider's view of SNACKNATION

What’s the vibe like in the office?

The office vibe is high energy and collaborative; It is a really hard-working group of people who love to support each other. When someone gets to their goal, they hit the gong and the whole office cheers for them. We also find time to enjoy the perks in the office - unwinding in the meditation room or participating in our snack tasting panel.

Annie

Account Executive

How has your career grown since starting at the company?

Since joining this company, I've been immersed in the complex, thrilling, and ever-changing world of eCommerce. The B2C arm of our company is small, mighty, and growing rapidly. It's fun being along for the ride, and invaluable. I'm now sure I'll devote my career to eCommerce, and my career path was illuminated by my experience here at SnackNation.

Ari

eCommerce Manager

How has your career grown since starting at the company?

Most importantly, SnackNation has taught me that career growth goes hand in hand with personal growth. Since working here, I've changed my eating habits, sleeping schedule, improved the way I manage my finances and pushed my physical limits to the next level by doing a few 100 mile bike rides. All with the help and willingness from my coworkers.

Byron

Senior Account Executive

What are SNACKNATION Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
SnackNation's team fitness initiatives include In-office yoga and weekly in-office fitness classes.
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Video Games and a large area for workouts.
Some Meals Provided
Happy Hours
Happy hours, in office, are hosted Once per week along with out of-office Happy hours once a quarter.
Parking
We offer employees Free on-site garage parking.
Pet Friendly
SnackNation is dog friendly daily.
Recreational Clubs
Professional Development Benefits
Lunch and learns
SnackNation hosts L+Ls on a monthly basis, from professional development to personal hobbies & interests.
Cross functional training encouraged
Promote from within
Customized development tracks

Additional Perks + Benefits

From in-office yoga to snack tastings to walking your neighbor's pup around the block, we offer plenty of ways to take a break during the work day. One of our core values is 'Health Above All Else' and we do our very best to support physical, mental & spiritual health for our team with an array of benefits.

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