The Role:

SnackNation is expanding - we aren’t just about snacks anymore. Sure, we are still going to provide the absolute best snacks in the world to the most innovative offices all over the U.S. & Canada. But we are now launching SnackNation Plus in select cities, starting in Los Angeles. This means we will be able to create “The Breakroom of the Future” by delivering the very best snacks, beverages, & coffee/tea (as well as positive culture & good vibes) to offices in these select cities. 

To do that, we’re looking to hire a passionate, experienced General Manager to own & oversee the cross-functional team required to launch this exciting new business within SnackNation.

The SnackNation Plus General Manager will oversee leaders across the entire business, including: Brand Partnerships/Merchandising, Finance, Member Success, Operations & Technology, in order to efficiently build out the go-to-market strategy and launch this new business. In addition, this individual will report directly to the CEO and become a key contributor to our Leadership Team and be responsible for one of the most significant engines of our future growth. 

We’re looking to disrupt the increasingly important Office Breakroom with a product & service that is unlike anything that exists today - are you ready to lead the charge?

What You'll Do:

• Launch SnackNation Plus, our brand new full service food, beverage & coffee program from the ground up leveraging one of the most exciting brands in the marketplace.
• Conduct detailed market and customer analysis in order to create the roadmap with the correct vision, product offering & operating plan that will enable SnackNation to successfully become the leader in B2B Breakroom Services. 
• Identify sales & pricing models that enable the program to achieve the financial targets set by the SnackNation Executive Team. 
• Partner with the SnackNation Executive Team by constantly innovating on the current offering that far exceeds the needs & expectations of our target members and truly differentiates SnackNation from the existing competition (think outside the box). 
• Create a world-class customer service model that members will describe as easy, joyful and reliable.
• Create and manage a delivery logistics model that offers unparalleled transparency and reliability for our members, is safe & sustainable for our operations team and/or partners, and financially efficient for the company. 
• Hire, train and manage the team who will execute and operate the SnackNation Plus launch & ongoing service.
• Cultivate a culture across the SnackNation Plus team that embodies our Core Values.
• Own the SnackNation Plus P&L and be relentless in your commitment to achieve all financial targets.

Who You Are:

• Bachelor’s Degree (MBA a plus/bonus)
• 3+ years experience acting as a General Manager of a product/business unit and owning a P&L 
• 5+ years experience in an operational/logistics role with extensive experience managing an Operations team
• Food Service/Food Retail industry experience preferred
• Experienced people manager who gets the best outcomes from their teams and easily builds cross-functional relationship to drive results
• Strong interpersonal skills, an enthusiastic attitude, and the ability to thrive in a collaborative environment with cross-functional teams
• Manages from the perspective of the customer and is obsessed with delivering excellence in every interaction to meet their needs
• Exceptional organization skills & attention to detail with understanding of project management principles & processes
• Understands how to effectively formulate, present & execute team strategy 
• Exhibits Grit Without Ego to do whatever it takes to get the job done and takes ultimate accountability of results.
• Radical candor: You care deeply, challenge directly, and thrive in an environment where feedback is received with gratitude. You understand that communicating where we’ve done well and where we can improve, both to your team and leadership, is an absolute necessity for our growth and future success.
• Strong desire to get better everyday

Nice-to-haves:

• Experience in Netsuite
• Experience managing RFP’s

About SnackNation:

We exist to inspire more conscious food decisions by connecting healthier brands with engaged consumers through a smart marketplace. At SnackNation, we care about making a positive impact on the world, starting with our wellness-minded culture and values. And we’re growing! In fact, SnackNation was just ranked #24 on Inc. 5000’s list of fastest-growing US companies of 2018, and #2 in the Food & Beverage category.

We look for people who aren't afraid to be themselves. Because that's our vibe. Whether it's health or sales goals, our mantra is Better Every Day. We even offer meditation, yoga and bootcamp during work hours, not after. Plus, we've got the accolades to back it up: We’re Great Places To Work Certified and named one of Entrepreneur’s Top Company Cultures!

If you're a wellness-loving professional who wants to make an impact, take on a lot of responsibility and be a part of our driven company culture, join us. We promise to help you find your better you, all while being surrounded by good people looking to do amazing work in our booming food tech space.