Executive Assistant

| Greater LA Area
Do you have a passion for building meaningful relationships? Do you gain personal satisfaction from solving puzzles, making others feel welcome and operating from a continuous improvement lens? Are you a task master who has a laser focused eye for accuracy and attention to detail? If so, then this is a great role for you!
About Us:
ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America – via websites, Facebook, Google, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners. And the same goes for our workplace. 
Diversity, teamwork, and mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date we’ve created over 11,000 apps for our restaurant partners – something that’s never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase. If this sounds like the kind of workplace, and the kind of mission, that appeals to you, we’d love to talk. 
Learn more by checking out our reviews on Glassdoor (they’re excellent). Together we can preserve neighborhood flavor, one restaurant at a time.
About the Position:
As our Executive Assistant, you will act as an integral part of the team, gaining exposure to leadership at a fast growing company. Your main duties will include supporting the CEO and Executive Team in operational and administrative functions, as well as establishing yourself as a vital support resource at ChowNow.

Working from our Los Angeles office, you will:

  • Create or direct the creation of reports, charts, budgets and other presentation materials for the Executive Team.
  • Organize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events).
  • Own and manage company-wide calendar, scheduling and conference room bookings.
  • Responsible for handling all corporate travel for the executive team.
  • Undertake projects on a wide variety of issues as requested by the Executive Team.
  • Partner with the People + Culture team on special projects to support the culture of ChowNow.
  • Handle confidential and sensitive information with discretion.
  • Reports to CEO; No direct reports.

Within 30 Days You’ll:

  • Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
  • Own and manage the CEO’s calendar with the foresight for which meetings take higher priority than others.
  • Attend all appropriate meetings with Executive Team and department leaders to gain a greater understanding of the business. 
  • Review existing administrative processes and provide your recommendations to improve efficiency.
  • Take ownership of conference room calendars, using independent judgement to determine which meetings require priority.

Within 60 Days You’ll:

  • Schedule, coordinate and provide communication for our Monthly Business Review meeting for ChowNow’s leadership team.
  • Take ownership and/or provide assistance in scheduling for the additional members of the Executive Team. 
  • Own the Executive Team meeting weekly agenda, and assume responsibility for recording minutes and assigning action items.

Within 90 Days You’ll:

  • Host your first Affinity Group meeting with a goal of helping the various teams improve their membership and participation rates. 
  • Schedule, coordinate and provide communication for our Town Hall (All Hands) and other quarterly meetings.

You Should Apply If:

  • You have 4+ years of experience providing high-level administrative support at the executive level.
  • You have experience with planning large team events and off-sites.
  • You’re a top-notch communicator, with remarkable people skills.
  • You have strong scheduling and coordination skills, and comfortable with last-minute changes.
  • You’re detail oriented and excellent at time management.
  • You're a power user of online productivity tools (e.g. Slack, Asana, and Google apps).
  • You ‘re adaptable and thrive in ambiguous or rapidly changing situations where you can think on your feet.
  • You always exercise strong judgment.
  • You have the ability to interact and influence at all levels of the organization.

About Our Benefits:

  • Competitive salary
  • Ongoing training and growth opportunities
  • A "best place to work" winner multiple times where we focus on creating a great employee experience
  • Rock solid medical, dental, and vision plans
  • 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
  • 6 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 6 Weeks of Paid Pregnancy Leave
  • Employer-contributing student loan assistance program
  • Commuter benefits (including Uber Pool)
  • Employee Stock Incentive Plan
  • Quarterly Industry Speakers Series
  • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion)
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly
  • Enough freedom to spread your wings while still holding you accountable
  • Fully stocked kitchen and cold brew on tap

We are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • WebpackLibraries
    • JestLibraries
    • EnzymeLibraries
    • Ember.jsFrameworks
    • BottleFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

The ChowNow HQ is in the heart of LA's tech scene. Playa Vista is near the beach, the freeways, the airport, & the tech industry action.

An Insider's view of ChowNow

What are some social events your company does?

Where do I begin?! There’s the ChowNow book club, running club, DineNow, our coffee-match program... Basically if there’s a will, there’s a way to integrate and meet just about anybody! DineNow is a favorite of mine where every month we mark our calendars and head out to a local LA restaurant for a delicious reminder of why our work is so valuable.

Andrew

Talent Sourcer

How has your career grown since starting at the company?

Starting as a graphic design intern and now working as a front-end developer I can definitely attest to ChowNow being an amazing place to grow your career. I've been here a little more than 5 years, and am still growing constantly both personally and professionally.

Kim

Front End Engineer

How do your team's ideas influence the company's direction?

As ChowNow’s Director of Client Operations, my teams are responsible for handling the implementation of our products and services into restaurants. Because we interact with restaurants every day, we are able to act as informants to ChowNow and help drive our product and services roadmap to solve the most pressing problems our client's encounter.

Stephanie

Director of Client Operations

How does your team reward individual success?

Individual success is more than metrics. It’s about being celebrated by your peers when you work hard to accomplish your goals. This takes different forms like winning Weekly Spotlight—or the Frog Trophy, which goes to the top performer because everyone deserves to be recognized for their accomplishments and celebrated amongst the company.

Angie

Lead Customer Support Representative

What are ChowNow Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
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