About the Company:

Industrious is the largest premium coworking solution and flexible workspace provider in the U.S, with 50+ locations in 33 cities across the country. We partner with companies big and small to create productivity-driven workplace experiences that complement beautiful spaces with world-class hospitality. We are committed to the vision that everyone deserves to experience the pride and meaning that you get out of a great day at work. With $142 million in funding to-date, we are well-positioned to continue our rapid growth in the US and beyond.

As we enter our next phase of growth, our experienced leadership team is looking for hard-working people at all levels who are ready to join a warm, collaborative, and positive team dedicated to reclaiming the workplace experience. For more information, visit www.industriousoffice.com.

Industrious by the Numbers:

• Annual growth rate (2015-2018): >120%
• Average Net Promoter Score (NPS): >70%
• Gross member churn: <5%
• Number of employees: 160
• Number of locations: 12 (2016), 23 (2017), 54 (2018), 115 (2019E)
• Funding to date: $142 million
• Employee engagement: 15-30% above industry benchmarks

About the Role:

We’re launching a new initiative to apply the services we’re known for in our coworking spaces to a large-scale office complex in the heart of Los Angeles. This is a major initiative for the company both in LA and nationally (you can read more about it here). The Events Manager will be responsible for the day-to-day operations of providing amenities and services to the 5,000+ tenants and visitors in the Howard Hughes office complex. This person will also drive event and conferencing sales and marketing for a wide variety of cutting-edge conference and event program services. We’re looking for a hospitality-oriented professional with experience driving events sales who can work well in a startup environment (self-motivated, hungry, and willing to roll up your sleeves) to launch transformational products used by millions of office workers.

As the main lead overseeing our campus operations, you will be responsible for driving event sales leads through launching creative marketing strategies, managing individual deals, and creating an amazing campus community experience for thousands of tenants.

As Events Manager, you will:

• Drive innovative marketing strategies to build awareness of our events and conference program services
• Conduct compelling tours of event spaces in order to close business
• Supervise the planning, logistics, and execution of individual events
• Manage a team of 2-5 professionals to plan community events, provide an excellent concierge experience to campus tenants daily, and oversee diverse common areas
• Liaise with building management team to solve member issues
• Leverage campus app to engage tenants in creative ways; provide feedback to iterate app over time

Requirements:

• 3-7 years of experience in high-end event sales in the West LA area; well-developed contacts in the event planning and corporate events industry; deep understanding of the needs of today’s meeting and events planners
• 5-9 years of work experience in at least three of: hospitality, customer service, sales, operations, startups, and/or management
• Self-starter who is able and eager to work independently and amidst ambiguity
• Warm and approachable; able to rapidly build relationships with stakeholders ranging from corporate executives to building management staff
• Exceptional organizational and multitasking skills
• Tech savvy
• Team player
• Reliable, inquisitive, patient
• Passion for creating exceptional customer experiences
• High hustle quotient: willing to get your hands dirty as necessary to move fast and get things done
• Excellent written and verbal communication skills

Perks:

In addition to our incredible team, there are lots of other fun reasons to work with us.

• Daily breakfast, snacks, coffee, tea, and drinks at all Industrious locations
• Health care, including vision and dental
• 401K plan
• Smart casual dress code
• Generous vacation time
• Paid parental leave
• Company-wide outings and retreats (previous locations have included New Orleans & the Hamptons)

Industrious in the News:

• Industrious raises $80 million to double coworking sites in 2018
• Industrious Raises $80M in Funding Co-Led by Fifth Wall, Riverwood
• Is Industrious Like A Four Seasons? CEO Hodari Seems to Think So
• Blackstone's EQ Office Brings New Coworking Model to Howard Hughes Center

Industrious is an Equal Opportunity Employer. We are committed to equal treatment of all employees and applicants without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.