Events Coordinator

| Greater LA Area

ServiceTitan is a product built by the intellect, passion and vision of hundreds of people. We wake up every day driven to offer the finest SaaS tools to hard-working, home service professionals who have been completely underserved by technology. To be a marketer at ServiceTitan is to carry that fire into the world. We are passionate about content and driven by data. We mine collective experience and stoke unyielding curiosity to uncover the channels and creative that will deliver ServiceTitan’s life-changing power to every potential customer.

Events Coordinator

Reporting to the Director of Events, the Events Coordinator will be an integral part of our expanding Events team. In conjunction with our Tradeshow Manager, Event Manager and the Event Director, your primary responsibility will be to assist in planning our 100+ annual tradeshows from the research stage through execution/completion. We also host other external events and our own annual user conference, which you would also be involved in planning.

If you are an energetic go-getter with killer organizational skills and a love of travel, you have come to the right place!

What you’ll do:

  • Plan events from start to finish including registrations, booth design, resource management, vendor relations and much more
  • Carry out logistics, coordination/planning, and sponsorship opportunities for trade shows we attend
  • Assist with planning roadshows, internal and external events, and our annual user conference
  • Work closely with our Business Development team to source new shows and stay abreast of new opportunities
  • Work closely with our Sales and Customer Success teams to ensure they are prepared for shows, and have all the resources they need
  • Build strong and strategic relationships with external vendors, associations, and industry partners
  • Track progress to sales goals; adjust strategy as needed to hit them
  • Create marketing collateral with the help of our amazing design team
  • Please be comfortable with numbers! Metrics and budget tracking are extremely important (It’s ok if you’re not a master at this just yet, but you will need basic excel skills and the ability to learn quickly)
  • Your responsibilities may shift as company priorities shift, so flexibility is critical for success

What you’ll need:

  • Bachelor’s degree or higher preferred, but not required
  • 2+ years experience managing events, ideally 1 of those planning trade shows
  • Be an energetic team-player, with a customer-service mindset
  • Excellent communicator who possesses very strong organizational skills
  • Ability to think strategically, quickly come up with creative solutions and ideas both in the office and on the fly.
  • Must be tech savvy and results-oriented
  • Strong attention to detail and diligence in project management
  • Self-starter, willing to take responsibility with confidence
  • Ability to work at a true startup and are comfortable working in a fast-paced, agile environment
  • Must be comfortable with some occasional physical labor typical of events positions; this can include traveling with tradeshow supply bags, booth set-up, moving boxes of swag around - we’re a scrappy bunch!
  • Be the kind of person who can chat up just about anyone

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Los Angeles Business Journal Top 100 Fastest Growing Private Company for 2017 
Inc. 5000 – America’s Fastest Growing Companies 2017
Forbes - Next Billion-Dollar Startup List 2017

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • MySQLDatabases
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our neighborhood is considered a "crossroads" and "gateway" city. We have suburban life on one side and city life on the other.

An Insider's view of ServiceTitan Inc.

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Senior Learning & Development Specialist

What makes someone successful on your team?

Empathy, determination, and resourcefulness!

You're the main point of contact for a complex, detail-oriented implementation schedule that has concurrent timelines and moving parts. You need to be cool and collected in the face of high-stress situations, all while delivering an excellent customer experience.

Kathy Chang Sercu

Sr. Manager, Enterprise Implementation

What are ServiceTitan Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
ServiceTitan's dental plan covers 100% of the cost for preventative care
Vision Benefits
ServiceTitan's vision plan covers 100% of the cost for preventative care
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
ServiceTitan partnered with Fitspot to bring onsite massages and exercise activities to the office
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Free Daily Meals
ServiceTitan offers free lunches everyday and a fully stocked pantry with La Croix and your favorite cereals!
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

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