eCommerce Operations Coordinator

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Become the Newest Member of the Ring Family as the eCommerce Operations Coordinator, you will have the opportunity to elevate consumer experience on our owned retail sites through the management of day-to-day operational activities. You will use your keen attention to detail to ensure our consumer experience is frictionless, and have the energy necessary to thrive in a fast-paced environment. Your strong attention to detail and communication skills will allow you to build meaningful partnerships with internal teams and lead to close collaboration on operational updates.

How You Will Make a Difference:

  • Support day-to-day business operations for eCommerce and with CS and Global Supply Chain Team
  • Thoroughly UAT projects to ensure proper execution and operation
  • Develop understanding of different order processing and fulfillment systems and how they interact with each other to power different elements of the business
  • Monitor order processing and assist with trouble shooting issues and communicating details

Skills for Success: 

  • Years of related professional experience: 1+ years
  • Educational/Position Requirements: Bachelor’s degree or equivalent combination of education and experience
  • Experience working in eCommerce
  • Passionate about problem solving and improving the consumer experience
  • Proficiency or strong understanding in computer skills including: Microsoft Office, strong Excel knowledge, eCommerce Platforms, Shopify, Order Management Systems
  • Strong organizational, interpersonal, and communication skills
  • Ability to understand, assess and problem solve by leveraging technical and analytical skills

About Ring Ring's mission is to reduce crime in neighborhoods and empower consumers by creating a Ring of Security around homes and communities with its suite of smart home security products: Ring Video Doorbell, Ring Video Doorbell Pro, Ring Stick Up Cam and the new Ring Floodlight Cam. With these security devices, Ring has created the neighborhood watch for the digital age and continues to keep homes around the world safe. For more information, visit www.ring.com. With Ring, you're always home. Ring LLC is proud to be an equal opportunity employer, and provides equal employment opportunities (EEO) to all employees and applicants with our regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ring LLC. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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Location

1523 26th Street , Santa Monica, CA 90404

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