Director of Operations

| Greater LA Area
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We’re seeking an experienced Director of Operations to join our highly skilled team. As an ideal candidate, you have proven senior management experience in a highly dynamic setting. Your organizational, communication and leadership skills are second to none and you enjoy developing solutions that push innovative boundaries. You’ll work closely with the COO and other executives to strategize and develop long-term plans that usher in new levels of productivity and success at ringDNA. 

What You'll Do 

  • Collaborate with executive-level management in the development of performance goals and long-term operational plans
  • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
  • Set strategic goals for operational efficiency and increased productivity
  • Work with project managers in the development of financial and budgetary plans
  • Analyze current operational processes and performance, recommending solutions for improvement when necessary
  • Liaise with the COO and other department heads to make decisions for operational activities and set strategic goals
  • Plan and monitor the day-to-day running of the business to ensure smooth progress
  • Supervise staff from different departments and provide constructive feedback
  • Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Oversee customer support processes to enhance customer satisfaction
  • Review financial information and adjust operational budgets to promote profitability
  • Revise and/or formulate policies and promote their implementation
  • Manage relationships/agreements with external partners/vendors
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics
  • Ensure that the company legally meets and conforms to established regulations

Who You Are 

  • 6+ years of proven work experience in a senior leadership role in the appropriate field
  • Bachelor’s degree in business administration or related field
  • Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management
  • Proven ability to plan and manage the operational process for maximum efficiency and productivity
  • Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands
  • Strong working knowledge of industry regulations and legislative guidelines
  • Excellent verbal and written communication and team management skills
  • Strong decision-making skills using data
  • Go-getter attitude - willing to be a team player and deal with ambiguity
  • Ability to work in a fast-paced startup environment

Who We Are

RingDNA offers an end-to-end suite of sales products to empower the human advantage in sales teams. We believe that great human conversations will continue to be the competitive advantage of leading companies. This belief is shared by our customers and our investors: Goldman Sachs Growth Equity, Bryant Stibel, and Palisades Growth Capital, who recently participated in our November 2018 series B funding round.

Our team cultivates collaboration, camaraderie, and vibrant discussions every day. As a result, we were named as “one of the best places to work in Los Angeles” by both Comparably and BuiltInLA in 2018.

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Location

Located in the heart of Sherman Oaks, Revenue.io’s modern office provides easy access to great food and fun activities right outside our front door.

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