About Flowspace:

Over the past four years, Flowspace has created one of the largest on-demand modern omnichannel fulfillment networks in the country, powered by cloud and mobile technology. We enable hundreds of brands and retailers to dynamically store, fulfill and ship products seamlessly to consumers nationwide from +200 locations. Join us in our mission to transform a $100 billion warehouse and logistics industry. Flowspace is backed by Canvas Ventures, Moment Ventures, BuildGroup, Y Combinator, and other prominent angels.

The Director of Network Development will oversee a team that builds new warehouse partnerships and ensures that standards for quality are met with our existing partner network. The Director of Network Development will own and develop a strategic geographic market or markets in support of Flowspace client needs for quality flexible fulfillment and logistics needs.

What you'll do

• Market Development:
• Sell the Flowspace value proposition to potential partners to ensure compliance to capacity quota.
• Constantly perform outreach to develop new high-quality partners on an ongoing basis.
• Act as market expert informing the organization of any changes in market conditions that would impact company goals or client needs.




• Site Audits / Onboarding Sites: 
• Perform site validation audits to review partner fit for inclusion in the Flowspace network including: security audit, validation of space quality, provider readiness to handle complex fulfillment.
• Manage all activities associated with getting a validated site active on the Flowspace network.
• Standardize data collection to support analysis and cost comparisons.




• Market Maintenance: 
• Monitor space availability in market(s) monthly to assure compliance to capacity quota. 
• Monitor provider KPIs monthly to assure assigned sites are performing at or above standard. 
• Perform QBRs with sites. 
• Work with below-standard sites on remediation plans to bring performance in line with SLAs.




• Cross Functional Support:
• Handle escalations from Operations.
• Support contract renegotiations for Sales team as needed.
• Support client onboardings as needed for larger, complex projects. 
• Support contract negotiations with warehouse partners as needed.

Who we're looking for

• Bachelor’s degree or equivalent combination of education and experience
• 7+ years experience in Sales, Client Management, Onboarding or Operations in 3rd party logistics business required
• A deep knowledge of warehouse operations required
• Ability to credibly interface with warehouse partners on a tactical/operational level and a strategic level
• Experience in client management including running QBRs, involvement in security and operational audits, and being the voice of the customer
• Ability to manage long term planning in a strategic market
• Experience with WMS systems preferred
• Demonstrated success in collaborating with multiple stakeholders internally and externally
• Able to travel up to 30%

Benefits:

• Meaningful equity in a venture backed start-up

• Competitive Salary

• Medical, vision, dental, life insurance

• 401K Matching

• A clear success path within the company. We want you to grow and lead with us.