Customer Support

| Santa Monica

Want to be part of a company that is changing the game for some of the world’s most notable brands and disruptive companies? We thought so.

The Customer Support role is be based in Santa Monica, CA. In this role, you will manage the queue and effectively prioritize all issues. Additionally, you will work with Operations to troubleshoot technical errors and implement necessary changes.

At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride. If you’re looking for a new challenge or just want to be a part of something historic, join us. Let’s change the way the world works.

Qualifications/Requirements:

  • BA or BS Degree OR equivalent work experience 
  • Plus: business proficient in any of the following languages: Arabic, Spanish, French, German, Danish, Swedish, Norwegian
  • 2+ years of experience in customer support; email/chat support preferred 
  • Team player; excellent interpersonal skills
  • Ability to thrive in a fast paced environment
  • Flexibility to work any shift in a 24/7 environment, including holidays/weekends/overnight 
  • Standing and sitting for sustained periods of time, at least 50%
  • Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading

About TaskUs

TaskUs provides next generation customer experience that powers the world’s most disruptive companies through the partnership of amazing people and innovative technology.

We provide Ridiculously Good strategy, business process optimization, revolutionary technology and the best talent to deliver transformational, digital scale.

Our people are at the heart of everything we do. We embrace a culture that fosters a best-in-class employee experience. It’s no wonder we have been named as one of the “Best Places to Work” by the LA Business Journal.

TaskUs has been recognized on the Inc. “5,000 Fastest Growing Private Companies in America” list the past five years and The Los Angeles Business Journal’s “100 Fastest Growing Private Companies” the previous three years. TaskUs is headquartered in Santa Monica, California, with operations across the United States, Latin America and the Philippines.

TaskUs, LLC. is an equal opportunity employer.

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Location

3233-C Donald Douglas Loop, Santa Monica, CA 90405
3233-C Donald Douglas Loop, Santa Monica, CA 90405

Perks of working here

Company Outings
Game Room
Happy Hours
Health Benefits
Some Meals Provided
Stocked Kitchen
Volunteering Opportunities
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