Viant’s culture is a unique combination of strong leadership, ambition, collaboration, and fun, with incredible growth opportunities for our employees! We offer a fast-paced work environment, with a strong focus on employee engagement, recognition, and development. With a commitment to innovation from the top down, Viant continues to remain ahead of the curve in the rapidly changing ad tech marketplace.

We have an exciting opportunity on our Los Angeles sales team for a high impact Account Manager to aid our sales team in all aspects of campaign life cycle, including initial planning of accounts within their territory, as well as servicing clients' day to day needs to ensure expected delivery and client satisfaction. Viant offers a fast paced environment with a strong company culture focused on employee engagement, recognition, and growth. 

The ideal Account Manager candidate has a solid understanding of and proven experience in digital media and ad tech client management (preferably with programmatic campaign experience), and is an enthusiastic self-starter who is highly motivated and driven. A strong problem solver with a burning desire to learn and grow. With excellent communication and interpersonal skills, the ideal candidate collaborates well with team members and has a high energy, outgoing personality.

Essential Duties and Responsibilities:

• Support sales staff in all day-to-day activities
• Service client needs on a daily basis, including updates on campaign performance mid-flight, during, and post analysis/final billing
• Draft and execute requests for proposals, presentations, and various reports under deadline pressure, ensuring best practices are followed
• Provide pricing guidelines and network impression availability for all campaign proposals
• Maintain proactive line of communication with clients, providing constant support
• Conduct follow-up calls for signed Insertion Orders, rate requests and creatives
• Respond to and facilitate requests from marketers, online advertisers, and agencies
• Utilize third party measurement tools to provide market insight to sales team
• Assist in planning and scheduling meetings for sales team members
• Run daily reports in third party ad servers, i.e. Atlas/Dart
• Compare client numbers to Viant's numbers, checking for discrepancies
• Demonstrate an excellent understanding of Viant's products and services
• Communicate issues with sales & delivery teams
• Provide final delivery report for clients to ensure accurate billing
• Manage a sophisticated database of sales contacts

Competencies:

• 1-2 years digital media/ad tech experience
• 1+ year of sales support/client management experience
• Superb organizational, analytical, project management, written and verbal communication skills
• Strong ability to manage multiple tasks and prioritize deliverables, adhering to tight deadlines
• Excellent attention to detail and follow-through with team members and clients
• Creative problem solver with the ability to overcome challenges, utilizing available resources to troubleshoot
• Ability to thrive in a fast-paced, ever-changing work environment, and take ownership and accountability, as well as manage expectations (internally and externally)
• Flexible, motivated, engaging team player who has a solutions oriented/"can do" attitude 
• Bachelors Degree preferred

Computer Skills:

• Proficient in MS Office, including PowerPoint, Excel and Outlook
• Exposure to Salesforce.com or similar CRM
• Aptitude for working with custom software systems
• Knowledge and grasp of media math and media plans is a plus!

Benefits:

• Competitive Salary and Bonuses
• Paid benefits for the employees:
• Medical, Dental, Vision, LTD, Life insurance/AD&D
• Paid parental leave
• 401k
• Summer “Work from Anywhere” Fridays
• Health and Wellness programs
• Employee discounts – e.g. gym memberships, wireless plans, entertainment tickets
• Fully stocked kitchen
• Casual Office Atmosphere
• Commuter Benefits Program
• Ongoing Education & Training
• Company Sponsored Events & Team Building Experiences

About Viant:

 Viant is transforming the world of omnichannel, programmatic media buying and advanced data analytics with a wide range of technologies leveraging artificial intelligence and machine learning to advance digital advertising effectiveness. 

Viant designs and develops cloud-based software systems for automated routine analyses to identify hidden insights and high-value opportunities. We capture and analyze data about demand patterns, product preferences, and content consumption behaviors to improve customer retention and loyalty. Viant is continually optimizing how we measure that experience to determine how and where our clients should advertise and sell their products. Viant aims at uncovering revenue opportunities hidden in customer data and recommends where clients should focus marketing experiments to provide high-impact business breakthroughs faster. Viant’s vision is to improve advertising effectiveness by driving real business outcomes while transforming enterprise data into actionable natural language insights for business leaders.

In 2017, Viant acquired Adelphic Inc., a programmatic demand side platform company. Adelphic provides an omnichannel programmatic software solution for agencies, brands and other large media buyers to make meaningful engagements with consumers across today’s fragmented media market. For more information visit us at www.viantinc.com.