Client Manager

| Greater LA Area

About CREXi

We are the commercial real estate industry’s fastest-growing marketplace, data, and technology platform dedicated to supporting the CRE industry and its stakeholders. We enable commercial real estate professionals to quickly streamline, manage, and grow their businesses using the industry’s most advanced technology. Since launching in 2015, we have quickly become the fastest-growing CRE marketplace and most advanced platform in the industry. CREXi has helped buyers, sellers, and brokers transact business on over 300,000 commercial listings totaling more than $1 Trillion in property value.

 

CREXi is headquartered in Marina Del Rey, California.

 

About This Role

The client manager is an integral team member that is responsible for controlling and coordinating transactions across the Auction and Elite platforms. Responsible for onboarding both broker and owner business for the Auction and Elite platforms. Working closely with the Business Development Manager (BDM) to help managing relationships with brokers, owners, and buyers from the time of onboarding a transaction through the close of escrow.  Educating brokers and owners on how to tap into a digital platform that makes it easy to onboard assets, evaluate the success of marketing campaigns in real-time, pre-qualified leads and partner with brokers on lead follow up.  

 

What You’ll Do

  • Responsible for calling through the Leads that come through the property page and assist the broker in moving those Leads down the funnel
  • Calling through the Lead vaults and work through asset registration with prospective buyers
  • Managing the execution of auction assets once they go live on the website through the closing of escrow
  • Collaborate with brokers and owners to ensure relevant due diligence items are included in the data vault
  • Prepare weekly marketing activity reports
  • Organize weekly meetings to discuss the CREXi property-specific marketing strategy, market feedback, and buyer review
  • Compile custom presentations, pertinent case studies, transaction data reports, etc.
  • Oversee Salesforce and other proprietary systems to ensure that current pipeline and stages are accurately reflected and make updates as needed
  • Attend weekly team meetings
  • Collaborate and communicate with the deal team to ensure a smooth and seamless deal process
  • Manage and track milestone events in escrow timeline of properties in escrow
  • Manage buyers during the Auction process
  • Some travel may be required

 

Who You Are

  • 4 - 6 years of commercial real estate experience
  • Prior experience managing multiple transactions / escrows simultaneously
  • Entrepreneurial desire to grow the CREXi commercial real estate technology platform
  • Experience with various commercial property types
  • Proficient in Microsoft Excel, Word, and Outlook
  • Experience with Salesforce
  • Ability to communicate effectively both orally and in writing with internal and external customers
  • Demonstration of organizational skills, attention to detail, and ability to handle confidential material
  • Conflict Resolution 
  • Ability to work collaboratively with multiple team members across departments (sales team members, marketing, leadership team members, engineers, etc.)
  • Excellent leadership, communication, and stakeholder management skills
  • Superb attention to detail, good judgment, and listening skills
  • Auction experience is preferred 

 

Why CREXi?

  • Rapidly growing startup with a dynamic work environment
  • Flexible team structure with ability to progress in career
  • Health, dental and vision insurance
  • Limitless snacks
  • Collaborative culture and numerous team activities

 

 

CREXi is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. CREXi will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • BalsamiqDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • IntercomCRM
    • IntercomEmail
    • SendGridEmail

Location

We are located in trendy Marina del Rey/Venice. With plenty of restaurants, shopping, and the beach nearby, we cannot ask for a better location!

An Insider's view of Crexi

How would you describe the company’s work-life balance?

Crexi's work-life balance is ideal in my opinion. The expectation is to come in, put in the time and get your job done. There are high job expectations for each role. I enjoy that we have unlimited vacation and we get to leave early on Friday every once in a while. I believe having a great work-life balance is key to having happy employees.

Roger

Asset Manager

What does your typical day look like?

No such thing as a typical day here! Between juggling projects, timelines, priorities and more, there is always something new in the mix. Thankfully there's always cold brew and avocados to fuel me through :)

Lilah

Marketing Operations Manager

What makes someone successful on your team?

To be a successful member of the sales team at Crexi, you need to be able to work cohesively as part of the team. The whole is greater than the sum of its parts. The ideal salesperson is one that focuses on their goals and results, supports other members of the team, is organized and has fun while doing their job.

Doug

Head of Sales

How do you make yourself accessible to the rest of the team?

I have an open door policy. I also like to walk around the office regularly and chat with the team. We also do monthly company-wide meetings. Another way I make myself accessible is by doing brown bag lunches with employees.

Mike

CEO

What’s the vibe like in the office?

Welcoming and professional. Everyone is here to work hard and make Crexi the best it can be. At the same time, the atmosphere itself is casual.

Sarah

Marketing Design Director

What are Crexi Perks + Benefits

Crexi Benefits Overview

Our employees are our most important asset, so we offer employees an attractive and competitive benefits, as well as perks! We want our employees to be excited to be part of the Crexi team.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CREXi's Flexible Spending Account (FSA) helps employees cover out-of pocket medical benefits with pre-tax contributions of up to $2,650 annually.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
CREXi offers unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Vacation & Time Off Benefits
Unlimited Vacation Policy
CREXi's unlimited paid vacation policy allows employees to take as many days off as they need, providing they comply with a 2-week notice policy and get manager approval.
Paid Holidays
CREXi offers all employees paid time off to observe major holidays.
Paid Sick Days
CREXi offers paid sick days as required by California law.
Perks & Discounts
Beer on Tap
Casual Dress
Our casual dress code includes jeans, t-shirts and flip-flops every day of the week. Employees are expected to dress more formally as needed for meetings with external parties.
Company Outings
We believe that employees should also connect outside of the office. Throughout the year, we do team outings. Our most recent outing was the first annual CREXi games.
Game Room
Stocked Kitchen
We have a well stocked kitchen included unlimited snacks, coffee, tea and other beverages.
Some Meals Provided
We provide breakfast and lunch regularly to employees. Some lunches have theme like Cinco de May. On other occasions, we provide lunch just because it is a Friday in July!
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
We offer training programs to all employees, including sales, management and leadership development, as well as an annual budget for attending industry conferences for certain employees.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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