ABOUT LeaseLock:

LeaseLock helps the world find home.

We are the world’s leading insurtech platform for real estate. We insure over $1B in leases. Our customers include real estate behemoths like Greystar, Cushman Wakefield, Avenue5 Residential, Goldman Sachs, and TruAmerica. We recently closed a $52M Series B backed by world class investors including SoftBank Venture Asia, Westerly Winds, and Wildcat Venture Partners.

LeaseLock saw 400% growth in 2020 with more than 1.5M homes on our platform. In 2021 we’ll keep that momentum going and are expanding our team to support the growth

ROLE SUMMARY:

We’re looking for a Claims Operations Manager with an inquisitive mindset interested in a fast growing company operating in a rapid pace environment. This leader will oversee our company’s organizational processes, claim quality and adds improvements to it. Their main duties will include leading a team of adjusters, implementing policies and strategies to improve productivity and efficiency levels, measuring/maintaining/improving quality and building an enjoyable company culture.

RESPONSIBILITIES:

• Long-term planning to create initiatives that further the company’s claim handling proficiencies
• Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities 
• Inspiring and motivating employees to perform at their best through positive encouragement and constructive feedback
• Communicating senior officials about shifting company priorities and projects
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Building a quality assurance program for a newly created claims operations

QUALIFICATIONS

• Licensed adjuster in property and casualty adjusting
• Bachelor's Degree
• 5 Years Claims Experience 
• Curious Nature
• Adaptability for Change

BENEFITS

• Full medical, dental, and vision benefits
• 401k matching
• Unlimited vacation time
• Equity in a venture-backed company
• Opportunity to build a brand from the ground up
• Help make a difference in housing affordability in America

LEASELOCK COMPANY VALUES

• Customer  The customer’s success is our top priority. 
• Empathy  We support each other and embrace our diversity.
• Integrity We show up with honesty while bringing our authentic self to every situation.
• Innovation We are passionate about empowering ideas and making an impact with an infinite mindset.
• Optimism  We are ambitious, resilient, and committed to achieving our goals with confidence. 

*In accordance with the Occupational Safety and Health Administration's ("OSHA") recent emergency temporary standard ("ETS") on employee vaccination requirements, LeaseLock requires that all employees maintain current proof of vaccination or present a negative COVID-19 test weekly as a condition of employment. Please, be advised that this role will require proof of vaccination prior to start of service or an agreement to submit COVID-19 test results on a weekly basis.