Business Systems Analyst at CCC

| Greater LA Area
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About CCC

CCC Information Services Inc. is the technology platform for the underwritten assets economy. CCC technology, insights, and support connect industries – insurers, automotive manufacturers, collision repairers, parts suppliers, lenders, fleet operators and more – to advance decision-making, productivity, and customer experiences for thousands of clients worldwide. Clients leverage CCC’s network management, data management, AI, operational workflows and customer experience solutions to efficiently scale, interact, transact and achieve their unique business objectives. CCC was ranked a best mid-sized company to work for by Forbes (2019). BuiltIn Chicago, Austin and LA named CCC a top place to work in 2020. Diverse perspectives and experiences are core to CCC’s success and award-winning culture of more than 2,000 employees worldwide. We hold inclusion as a core value and are committed to celebrating and cultivating the diversity of our team. With a 40+ year track record of innovation, CCC’s tenacious spirit and growth mindset turn next generation technology into real world solutions and empower team members to expand their knowledge and potential. Headquartered in Chicago, CCC has 11 locations worldwide. CCC’s principal PE investors are Advent International, Technology Crossover Ventures, and Oak Hill Capital Find out more about CCC Information Services by visiting cccis.com.

Job Description Summary

CCC Information Services is looking for a Business Systems Analyst to join our growing team in Cerritos!

Job Duties

  • Author and maintain detailed system documentation describing complex tools and processes.
  • Learn and understand new and existing systems.
  • Work closely with product owners, engineers, and operations to document systems.
  • Perform current-state and gap analysis to research and document business operations and systems.
  • Improve systems by studying current practices and designing modifications.
  • Translate technical flows into highly readable nontechnical requirements and diagrams.
  • Prepare status reports by collecting, analyzing, and summarizing information.
  • Ensure efficient on-time delivery of project tasks and milestones.
  • Prepare instruction manuals, runbooks, and other training documentation
  • Perform system testing and user acceptance testing as needed
  • Act as a subject matter expert

Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent
  • 6+ years relevant experience as a systems analyst, business analyst, or programmer
  • Strong experience diagraming technical systems and operational flows
  • Comfortable working without oversight to learn and build expertise in a domain
  • Capable of distilling, simplifying, and crystalizing concepts through diagrams and documentation.
  • Excellent written and verbal communication skills
  • Experience gathering complex requirements
  • Experience with relational databases
  • Mastery in Microsoft Office (Word, Excel, PowerPoint, Visio or equivalent)
  • Experience interacting with the engineering team and management

CCC Information Services employees are part of an inclusive culture that brings together diverse backgrounds and perspectives. Our team is defined by our values of: Integrity, Customer-Focus, Innovation, Diversity & Inclusion, and Tenacity. Together, we help our clients and each other achieve new goals. 

CCC is committed to providing employees with opportunities to advance their careers and skillsets. CCC team members receive access to training and education reimbursement is available.

CCC offers competitive compensation, which may include bonuses and stock options, and generous benefits. Health insurance, PTO, 401K, are just some of the benefits available to team members. CCC’s top priority is the health and safety of our clients and our staff, which is why we have expanded our remote work benefits during the COVID-19 pandemic. Qualified job candidates will be interviewed by phone and video. Dependent upon role and responsibilities, new hires will be eligible for remote work immediately, with all necessary office equipment provided upon start date.

Each team member plays an important role in the company’s success and each team member has a voice. CCC employee engagement and job satisfaction ratings consistently exceed industry norms – underscoring the value CCC places on its employees. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • SwiftLanguages
    • Objective-CLanguages
    • Android SDKLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • TensorFlowFrameworks
    • AzureFrameworks
    • Azure Service FabricFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • HubSpotCRM
    • SalesforceCRM

Location

12610 Park Plaza Drive, Suite 200 Cerritos, Cerritos, CA 90703

An Insider's view of CCC

How do your team's ideas influence the company's direction?

In general, we prefer to balance reliability for our customers with innovation and the quick adoption of new technology. It is more enjoyable for the team to use new tools and technology and it also allows the engineers to be challenged and continue growing and learning.

Brad

Manager, Mobile Software

What are CCC Perks + Benefits

CCC Benefits Overview

Perks are fun, but they should also be highly functional. So we offer more than just free coffee and gym membership benefits (though we've got those, too). We offer comprehensive and well thought-out benefits for your health, happiness and bank account.

Culture
Daily stand up
Team owned deliverables
Group brainstorming sessions
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Promote from within
Continuing Education stipend
Online course subscriptions available

Additional Perks + Benefits

We know that investing in employee development is crucial. Employees have access to the CCC Learning Academy. The CCC Learning Academy was created as an internal platform for you as an employee. You come here to learn new skills such as time management, cooking, financing a home or career and business development. We empower our employees to learn within these four walls, but then go out and collaborate on these ideas with friends and family

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