Assistant Store Manager (Ecommerce)

| Greater LA Area

Fame House, a Universal Music Group company, seeks a Assistant Store Manager for our D2C department to assist in all facets of our best-in-class merchandising services. You will have the opportunity to work with some of the most successful artists and entertainment companies in the world, and to work with emerging digital music and entertainment technologies.

Job Functions:

  • Store Management
    • Assist Store Managers with project management for ecommerce stores
    • Assist Store Managers in setting up & maintaining store environments
    • Lead management on stores as needed
    • Update products, descriptions, images, and other customer facing information to ensure the store front end functionality is optimized
    • Handle one-off platform updates to shops
  • Logistics & Order Management
    • Monitor shipping rates for accuracy
    • Assist Store Managers by coordinating product restocks
    • Work with Account Managers to make sure all details needed concerning new launches and stores are received in a timely manner from clients
    • Assist with managing inventory levels and inventory reporting
    • Manage comp shipment requests
    • Assist with logistics and warehouse management
    • Work with fulfilment partners and customer service team to provide efficient customer experiences
  • Reporting
    • Conduct periodic reports for clients as needed
    • Assist with using sales reports to make recommendations to drive revenue for clients
    • Work with marketing account teams to ideate and create unique, topical merchandise for clientele

Job Requirements:

Skills/Abilities:

  • Extremely detail oriented and organized
  • Proficient in Excel & Microsoft Office
  • Self-starter who can complete tasks with minimal supervision
  • Very strong communication skills
  • Works well with a team
  • Good with tight timelines and strict deadlines
  • Easily adjusts to shifting priorities
  • Photoshop experience is a plus
  • Trustworthy with sensitive information

Experience:

  • 2+ years experience working in a professional environment
  • 1+ years experience in merchandising, ecommerce, supply chain, music business, or related field
  • Experience working in customer service related field is a plus

Education:

  • Bachelor's Degree - preferably in business, merchandising, or a related field

Universal Music Group is an Equal Opportunity Employer.

Disclaimer

This job description only provides an overview of job responsibilities that are subject to change.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

UMG's global corporate headquarters are located in Santa Monica, California. Take a virtual tour here → http://bit.ly/UMGHQtour!
2220 Colorado Ave, Santa Monica, CA 90404

What are Universal Music Group Perks + Benefits

Universal Music Group Benefits Overview

You’ll experience the following perks as a full-time UMG employee...

• Competitive Benefits – Your comprehensive benefits package will offer Medical, Dental, & Vision, as well as 30+days of PTO, a 401k savings plan with company match, & more.
• Employee Development – We’re invested in growing your career within UMG. Your engagement in L&D programs will help expand your skill set. Also, you’ll be the first to be considered when new roles open.
• Culture and Environment – You’ll enjoy our branded offices that feature UMG artists and music 24/7, employee lounges complete with video games, musical instruments, couches, free soda and coffee, free merchandise, & more.
• Social Responsibility – Your good works and engagement in various causes will be amplified by UMG’s donation-match programs, strengthening our impact throughout the world.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
We are an equal opportunity employer and value diversity in our company.
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