Who We Are:

StackCommerce is on a mission to enable people to organically discover products and brands they love on the publications and media they engage with every day. Our native commerce solutions build new, incremental revenue streams for publishers, and empower our brand partners to reach relevant audiences through content. With more than 750 publisher partners, the company’s media network reaches over 1 billion monthly visitors and has over 4.5 million registered users. StackCommerce is headquartered in Venice, CA and was recognized as one of LA Business Journal's 2017 Best Places to Work in Los Angeles. The company is backed by top investors including Draper Associates, 500 Startups, Amplify, and Wavemaker Partners.

What you’ll do:

You will partner with the Manager, Operations to develop, implement, optimize, and control operational capabilities across StackCommerce, with a specialized focus on Supply Chain, Support, Production and Fraud. You will work to ensure effectiveness of supply chain, vendor management, promotion quality and internal day-to-day operations while minimizing risk and maximizing Stack’s opportunity. You will oversee and develop workflows and systems that power and positively impact Stack’s efficiency and priorities.

Responsibilities:

• Oversee and develop all aspects of vendor on­boarding and drop ship program
• Manage 3PL and carrier partnerships
• Ensure streamlined communication, internally and externally, across all operations teams
• Manage all communication around process timelines for vendors & internal teams
• Identify & analyze opportunities to reduce cost and prepare for future growth
• Innovate and develop our DropShip program for Vendors and StackCommerce
• Oversee & continuously optimize a trackable vendor chargeback system
• Assist with Salesforce process & system management across all internal teams
• Manage vendor relationships to ensure quality customer support
• Maintain complete and timely data on all inventories, including accurate cost accounting data; ensure timely monthly reconciliation, and month end period closing procedures. Monitor end of life stock and revaluation processes.
• Ensure a ‘Customer Service’ focus with regard to interaction with partners and internal operations teams
• Maintain and establish schedules, tasks, priorities, processes, and performance KPIs
• Responsible for accuracy of consumer-facing deals in our network, including data entry, fact checking, product research and asset collection
• Stakeholder in operational product requests and road map planning
• Dig into sets of operational data, create reports from them, and analyze them to offer actionable items based on your findings
• Develop team through coaching, training, establishing a feedback loop
• Help define then execute goals and objectives across all Operations teams

About You:

• eCommerce experience required
• Preferred experience as Salesforce Admin
• Excels in cross-­departmental partnerships and process optimization & analysis
• Strong knowledge and experience with CRMs, Salesforce preferred
• Passionate about fostering relationships
• Forward-thinking, problem-solving leadership
• Project management skills
• Ability to prioritize and delegate effectively towards team objectives
• An entrepreneurial spirit and drive with the ability to work in a fast paced and dynamic organization
• You’re compassionate and are always looking to improve yourself and the people around you
• Bachelor’s degree
• Minimum of 5 years of management experience
• Ability to facilitate efficiency and improvement to processes
• Proven track record of effective cost management and cost saving initiatives
• Solid problem-solving skills, organizational skills and ability to multitask

Benefits + Perks:

• Salary, Equity, 401(k) & Health Insurance
• Dream Setup: MacBook + 27” thunderbolt display with any bells and whistles you need.
• Vacation: “Unlimited” Paid Vacation
• Allowances: Stack Coupons, Learning allowances, Monthly Books, and Parking+Uber Dollars.
• Free Food/Drinks: Stocked cabinets and fridge at your disposal.
• Rad Location: Our office is literally on the beach in Venice - Surf everyday!
• Amazing Events: Annual Company Cruise to Mexico, Yoga on the Beach, Bi-Annual Hackathons