BlackLine
BlackLine automates and controls financial close processes for midsize and large organizations.
Remote

Application Support Engineer, SAP

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Job Summary

The SAP Engineer is responsible for the debugging, testing, providing support, training and providing solutions of SAP and BlackLine application related issues to our customers and our support technical team. You will be the team SAP Expert and your attention to detail, tenacity, creative problem-solving and forward thinking will directly impact the company's success, as well as the success of your peers across the organization. 

Roles and Responsibility (list in order of importance)

  • Serves as an ABAP expert on ECC and S/4 HANA / Badi / Transport and PAT file / FICO, sharing knowledge cross-functionally with the engineers and product managers
  • Collaborates with QA, Product, and Engineering leadership, as well as other stakeholders, to ensure that roadmap items related to reduction of recurring types of issues are taken into planning.
  • Partners with leadership, peers, and other teams throughout the organization to support meaningful change and adaptation, with a constant focus on improving the whatand how of Quality within BlackLine.
  • Coordinates with product owners and/or technical staff to define valuable business functions to existing applications and break down large-scale topics based on trends of customer incidents or needs.
  • Trains and acts as knowledge expert for the Client Support
  • Documents client issue and process of resolution in appropriate systems for record keeping purposes.
  • Performs other duties as assigned with the focus on decreasing the customer incidents.

 

Required Qualifications

Years of Experience in Related Field:

Education: Bachelor’s degree in Math, Computer Science, or in the Finance or Accounting field

Technical/Specialized Knowledge, Skills, and Abilities:

  • 5 years or more experience on Functional knowledge in FI (Financial Accounting) and CO (Controlling) including customizing, and Asset Management
  • 3 years or more of hands-on experience in SAP testing
  • 3 years or more of experience with ABAP for ECC and S/4 Hana programming
  • Working knowledge and experience with SAP setup of test environments and data
  • Working knowledge and experience with the range of quality concepts and best practices (e.g. black, white, and gray-box testing; performance; bug-tracking, etc.)
  • Knowledge about SAP Core Data Services (ABAP CDS) and Odata services
  • Knowledge of SAP Basis components (t)(q)RFC/ICM/WebService
  • Excellent diagnostic and problem-solving skills
  • Ability to work well across multiple disciplines and levels of the organization, such as engineers, product owners, support, and development managers
  • Strong communication skills (verbal and written).
  • Prior working experience in Agile, specifically SCRUM
  • Experience in Web Application, SaaS, and RESTful API testing
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What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life insurance
Pet insurance
Wellness programs
Team workouts
BlackLine has been offering company wide virtual fitness classes such as, Aerobics and Yoga!
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
BlackLine provides employees with a 401(k) matching plan.
Company equity
Employee stock purchase plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Office Perks
Commuter benefits
Company-sponsored outings
BlackLine hosts company outings several times per year.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
We offer employees free on-site garage parking.
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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