NIH NIAID Software – Business Process Reengineering Specialist III (Enterprise Product Management)

ECS is seeking an experienced NIH NIAID Enabling and Advancing Technologies (NEAT) Business Process Reengineering Specialist III to work remotely providing Enterprise Product Management support in a role that is the core delivery task for the work performed under this contract.   Please Note: This position is contingent upon contract award.

All other tasks are intended to facilitate the implementation and operation of Enterprise Clinical Information Systems. The Contractor shall develop a Product Management approach that emphasizes the system or software's role in supporting the research and regulatory needs of the Institute.

The NIAID NEAT Business Process Reengineering Specialist III manages the use of process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct process modernization projects. Responsible for transitioning existing organizations or project teams in accomplishing organizational goals or project activities and objectives through improved use of internet and other automated processes. Supports activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing performance measurements.

Key Responsibilities:

• Manages the application of process improvement and reengineering methodologies.
• Leads the transitioning of organizations or project teams in achieving goals through improved automated processes.
• Supports activity and data modeling efforts.
• Identifies and promotes best practices in business processes.
• Coordinates between customers and project teams for enterprise-wide integration of reengineering efforts.
• Provides daily supervision and direction to other business reengineering specialists and web architects.
• Comply with CIB's tailored version of the HHS EPLC to manage the system development life cycle.
• Comply with the CIB Quality Management System (QMS) that is based on Good Automated Manufacturing Practice 5 (GAMP 5).
• Collaborate with NIAID staff to capture business needs and define solution concepts.
• Collaborate with NIAID staff to formally define projects, including identification of high-level requirements, level-of-effort for the proposed solution, estimated timeline, project stakeholders, and risks.
• Work with NIAID staff to formally define and analyze requirements, potentially re-engineering existing processes.

Salary Range: $120,000 - $175,000

General Description of Benefits

• Familiarity with clinical research and related regulatory requirements and frameworks including, but not limited to, Good Practices (GxP) guidelines and 21 CFR Part 11 requirements.
• Experience configuring and implementing COTS clinical software applications.
• Experience facilitating requirements gathering meetings and other stakeholder project meetings.
• Experience developing project documentation including, but not limited to, timelines, requirements, test cases, and training materials.
• Competency in verbal communication, technical written communication, and analytical skills.
• Bachelor’s degree in computer science, Information Security or related field.
• Active Public Trust or higher security clearance.
• Strong management skills in overseeing process improvement and reengineering projects.
• Proven experience in transitioning organizations toward modernized business processes.
• In-depth knowledge of activity and data modeling.
• Excellent coordination and communication skills to integrate enterprise-wide reengineering efforts.
• Ability to identify and implement best practices.
• Prior supervisory experience in directing business reengineering specialists and web architects.
• Minimum 6 years’ experience supporting Health IT software development initiatives.
• Reside within the Washington DC Metro area.
• Travel within the Washington DC Metro Area, and CONUS as needed.