Training Facilitator, Global Business Solutions, North America

| Greater LA Area
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Responsibilities

The Training Facilitator, Business Training and Development supports the Global Business Solutions org in North America. This role partners with a team of facilitators focused on providing best in class onboarding experiences for GBS new hires and a sound framework for continued education supporting efficiency and effectiveness. Responsibilities Learn core operations and objectives of teams within Global Business Solutions (GBS) Establish collaborative relationships with Talent Development team and EU training partners Actively support management and facilitation of New Hire Onboarding programs for GBS NA employees Cultivate relationships with teams across GBS to identify learning needs and propose appropriate learning solutions Develop and deliver continuing education programs targeted for functional efficiency and effectiveness Work closely with cross-functional partners within Sales, Operations, Marketing, Product and others to support and reinforce training related to products, processes, tools and go-to market strategies Support the development and implementation of a Sales Academy, underpinning the sales narrative and methodology Curate and centralize learning content (videos, guides, presentations, playbooks etc.) for ease of access and use by all teams Lead training facilitation for team offsites, summits and org -wide events as needed Evaluate need for and partner with training vendors to deliver targeted training solutions, when appropriate Focus on impact measurement via training program data collection and analysis ( e.g surveys, assessments, certification, etc.) Support other learning projects as needed

Qualifications

Bachelor’s Degree 3+ years experience in digital advertising preferably in Training, Sales, Marketing, Operations or Client Solutions functions Expert -level knowledge of Sales function within the digital advertising landscape Passion for learning and people development Strong presentation and facilitation skills Experience developing training materials (e.g. presentations, videos, guides, etc.) Entrepreneurial, persistent, and resourceful, with the ability to learn quickly Exceptional interpersonal skills and ability to develop strong working relationships Highly collaborative spirit Comfortable with ambiguity A can-do, positive attitude and a strong desire to get things done Nice to have Experience successfully navigating a fast-paced, highly ambiguous start-up environment. Experience in virtual training facilitation and engagement techniques Proficiency in learning tools and platforms (e.g. LMS, LXP and authoring tools - Captivate, Elucidat, etc)

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An Insider's view of TikTok

What’s the vibe like in the office?

In Los Angeles, our office building is always buzzing with activity and conversation. The office has a large communal space for meals and all team meetings. It is designed to inspire creativity and you can see this reflected throughout the building's design.

Lindsey

Employer Branding

How do you collaborate with other teams in the company?

I lead our college marketing efforts from our college ambassadors to campus events and partnerships. Just like other departments, I have the honor of collaborating with many teams across TikTok. I work with teams across the company to host events, run in-app campaigns, to promote through social media, and more. Teamwork makes the dream work!

Kayla

Brand Marketing Manager

How has your career grown since starting at the company?

My first role was in Business Development, where I helped media publishers get ramped up and familiar with TikTok. Since then I've been able to support our rebranding efforts, build processes to improve communication between our global teams and launch features used by millions of users.

Michael

Operations

What are TikTok Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
More on our global initiative, TikTok for Good, here: https://www.tiktok.com/forgood
Eat lunch together
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Online course subscriptions available
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