ServiceTitan's IT & BI organization is responsible for providing strategic direction and leadership on business technologies and data management. The Marketing Technology Manager while being part of the IT organization is accountable for supporting the Marketing organization by managing the process, systems, and data used by Marketing. This is a critical role who will a real partner for Marketing - somebody that truly understands the business and relevant processes, shares the same goals, brings solutions to the table that create leverage towards achieving those goals, and acts effectively and urgently when it comes to driving change.
What you'll do:
Collaborate with Marketing leaders to understand, define and execute Marketing Technology & Data strategy, including the processes and KPI’s
Drive end-to-end Lead Management, Enrichment Engine, and other key initiatives for Marketing.
Own the vision, strategy, execution, and support of all technologies related to Marketing processes. Provide marketing intelligence and actionable insights to internal stakeholders.
Develop deep partnerships with marketing teams to deliver on major cross-functional initiatives.
You will be responsible for leading a team in the planning and execution of marketing system development, implementation, improvement, and maintenance.
Communicate effectively to all levels of the organization, including executives.
What you'll need:
Bachelor’s degree in Computer Science, Information Systems, or related field with 15+ years of IT experience, including demonstrated success working as a member of a team in a senior leadership role. A Master’s degree is a plus.
Management experience leading a team of data engineers, data architects, and data analysts.
Prior experience leading Marketing technology initiatives
Excellent relationship-building, communication skills, and negotiation skills. The ability to get things done via influence vs. authority is paramount
Experience in high-growth, SaaS, Pre-IPO company is desirable.
Able to operate at an enterprise level, using creative and innovative solutions with a relentless focus on customer experience.
Strong critical thinking and problem-solving skills
The ability to model and create an environment of accountability for outcome-based objectives.
Self-starter attitude and track record seamlessly executing quickly on complex projects with minimal guidance
Possess solid project management skills, can set and manage expectations extremely well, work effectively with others, and are exceedingly productive on your own while producing quality results
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit www.ServiceTitan.com.Perks & Benefits
1. Work/Life Balance: flexible work schedule, flexible PTO
2. Family-Friendly Benefits: extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance
3. Enrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs
4. Health & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend
Equal Opportunity Employer
ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.Life at ServiceTitan www.themuse.com/profiles/servicetitan | www.builtinla.com/company/servicetitan