Senior Consumer Marketing Technology Business Analyst

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We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How we LEAD:

Universal Music Group is seeking a talented Sr. Business Analyst to contribute to our Consumer Marketing Technology data platform projects. The BA will be a part of the Data Analytics Technology team and will work across our data technology team, consumer platform technology and consumer marketing business teams to analyze, document and develop data and data processing requirements that deliver against UMG consumer marketing technology business goals. The BA/PM is typically assigned projects with a high degree of complexity. S/he must be able to use her/his individual judgment and initiative on all assignments with the minimal level of supervision/direction. S/he is able to independently coordinate many diverse and complex activities to accomplish a goal. The BA/PM is able to develop new formats and models as needed, for processing and presenting data to drive compelling real-time consumer experiences. In addition, this individual will assist with the development and implementation of business processes and tools as well as the establishment and integration of measures, metrics, thresholds, and targets to drive performance in alignment with business needs and corporate objectives.

How you'll CREATE:

  • Develop a deep understanding of the existing CMT landscape and data flows, data engineering and business processes, and cross department interactions.
  • Work with engineering leads and business leads to understand and document current state, the challenges that exist within the operational infrastructure and data, including identification of business and technical gaps.
  • Prepare comprehensive future state documentation for business processes.
  • Elicit and document business requirements and visual models that communicate what must occur to realize future state.
  • Act as primary point of contact for the data engineering team during development to clarify business requirements, resolve issues, and make recommendations as needed where business impacts may arise.
  • Prepare for, lead and/or participate in requirements elicitation or architecture design sessions as required for projects.
  • Validate and approve data deliverables such as curated datasets to ensure business requirements are being met.
  • Support user acceptance testing via test planning and developing and executing test scenarios and/or test scripts.

Bring your VIBE:

  • 3+ Years' experience as a BA/PM preferably working with large-scale consumer marketing technology
  • Experience with Consumer Data Platform (CDP) and/or Data Management Platform (DMP) technologies is a big plus.
  • Experienced in tools & techniques of business systems analysis, data engineering, production management, systems testing, or quality assurance
  • Bachelor's Degree in Computer Science, Information Technology, or business-related field
  • Exceptionally strong ability to communicate in writing and verbally on both business and technical subjects with all levels of management; possesses strong coordination and meeting facilitation skills.
  • Strong SQL and Excel skills. Google Cloud Platform and particularly Google Bigquery experience is a plus
  • Project management skills with a proven track record of initiative and outstanding performance.
  • Enjoy collaborating in small, fast-moving engineering teams

Perks Playlist:

  • Competitive Compensation Package including Salary, Benefits and Generous 401k Savings Plan
  • Paid Time Off – Paid Holidays, "Gift Week", Summer Fridays
  • Student Loan Repayment Assistance
  • Employee Developmental Support
  • Annual Gym Reimbursement Package
  • Pet Insurance, plus much more!

 Universal Music Group is an Equal Opportunity Employer

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Location

UMG IT is primarily based in Woodland Hills, a neighborhood bordering the Santa Monica mountains in the San Fernando Valley region of Los Angeles

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