Tradesy is a peer-to-peer marketplace for buying and selling luxury fashion, enabling savvy customers to unlock the value in their closet to access affordable luxury. Our mission is to make fashion resale as simple, safe and stylish as retail- at scale. We have millions of passionate members, a product that people love, and a team culture that gives you the freedom to work from wherever you are.

We are seeking a talented Retention Marketing Manager to oversee our email, in-app and push communication strategies. You should have a unique combination of data skills, creativity, an eye for design, the ability to write, and be well-versed in the women’s luxury fashion category. You will be responsible for managing our email program, promotional calendar, push strategy, and maintaining and growing our subscriber list.

For this position, deep familiarity with fashion brands and trends is required. This can be from a personal passion or professional experience. 

This role reports directly to the Director of Growth.

You will:

• Utilize quantitative analysis and qualitative customer feedback to develop activation and retention communication strategies
• Ensure that content is reflective of the Tradesy brand, and keeps the Tradesy brand aligned and consistent.
• Manage, test, and optimize email and push to maximize conversion rates, revenue, while minimizing list churn
• Execute the scheduling and testing of various email/push promotions
• Measure, analyze, and effectively communicate campaign performance to leadership on a weekly, monthly, and quarterly basis 
• Ensure email deliverability through industry best practices
• Continually innovate new ways to drive value for customers and users, and model the ROI of your ideas

You have:

• 5 + years of experience developing retention and activation strategies (ecommerce space a plus)
• Fluency in retention kpi’s
• Demonstrated problem solving and critical thinking skills through a results-driven, KPI-centric approach. The ability to interpret analytics, communicate results and formulate strategy
• Proven experience with data-driven segmentation, personalization, and targeting strategies
• Deep knowledge in email best practices, including design, working knowledge of HTML, messaging, and deliverability
• Experience with in-app and push notification marketing 
• Experience working with various Email Service Providers (ESPs) and managing email campaigns.
• Exceptional attention to detail, organizational skills and the ability to prioritize amongst competing priorities
• Bachelor’s degree or equivalent demonstrated experience in Marketing

What to expect:

Apply through our website www.tradesy.com or any affiliate job boards and

• You will receive a confirmation email
• If we don't feel you meet the requirements for this position we will send you an email

If we think you meet enough of our criteria, one of our in-house Recruiters will reach out to schedule an introductory call

Compensation and benefits:

• Competitive salary -Commensurate with skill set, experience and the position. What you made at your last job should not dictate your worth. Tradesy is committed to a basic living wage threshold and holds its own $50k minimum wage standard for entry level positions.
• True opportunity for growth - we don’t believe in time served or waiting for your manager to get promoted or leave. Carve out your own path, at your pace - there’s room at the top for all of us.
  
• Comprehensive health benefits - several options for company paid medical, dental, prescription drug and vision plans. Tradesy pays 100% of the premiums for individuals - great discounts if you want to add spouse/children/families
• Wealth benefits - 401k option and equity (stock options) because every employee should be an owner

• Flexible paid time off - we coordinate with each other to make sure work and play find a healthy balance
  

• Celebrate Diversity Paid Holiday Program - a combination of set and floating Company Holidays - so you can choose the days most meaningful to you .Designated paid time off to serve (jury duty) and VOTE as well!
  
• Mentorship opportunities - grow within your field, gain valuable skills and experience in a new one or become a change agent for those around you - all on company time

• Paid Parental Leave - for moms, dads and everything in between

Additional perks:

• Remote-friendly office - Work from the place that best works for you
  
• Flexible working hours - night owl? Got kids/pets/family obligations? We value your output, not the clock
  
• Virtual company-wide happy hours, product demos, support groups and team events. Philanthropy and community outreach too - we are constantly finding news ways to stay meaningfully connected in this virtual world
  
• Monthly technology reimbursement - $100 per month (tax free!) to help you stay connected and in touch