Project Coordinator-Marketing at iHerb

| Pasadena
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Job Summary:

The role of the Project Coordinator - Marketing is to support marketing campaign initiatives to ensure on-time delivery of projects and tasks. The Project Coordinator will closely work with the Project Manager to help coordinate marketing promotional activities and campaigns, content quality, design and other tasks as needed.

Job Expectations: 

  • Help manage day-to-day Marketing projects and campaign planning, deliverables, follow up and QA.

  • Assist with the creation and management of project timelines and ensure all project details are up to date and accurate. 

  • Help in the implementation of new or existing technology and integration to improve collaboration, content management, planning and workflow.

  • Communicate updates, schedule changes, successes, failures and improvements to the team and/or stakeholders.

  • Analyze existing processes and design operational flowcharts with the intent of improving efficiency of internal procedures. 

  • Accountable for the quality of incoming projects and providing internal communication regarding deadlines and changes.

Knowledge, Skills, and Abilities:


  • History of on-time delivery of simple to complex projects

  • Exceptional organizational skills with the ability to prioritize effectively across competing demands

  • High degree of accuracy and attention to detail

  • Self-motivated with the ability to manage multiple tasks simultaneously

  • Team Player and ability to work independently

  • Excellent communication, presentation, and collaboration skills

  • Strong analytical capabilities and problem solving skills

  • Understanding of iHerb’s internal processes and departments

  Additional Preferred Skills:

  • Experience conducting audits and quality checks

  • Knowledge of cross-functional flowcharts

Equipment Knowledge: 

  • Ability to use standard computer equipment

  • Knowledge and understanding of Microsoft office, Google Docs and related tools. 


Experience Requirements:

  • Minimum of 2+ years in managing internal or global projects, preferably with an ecommerce company

Education Requirements: 

  • Bachelor’s Degree in Business or Marketing preferred, or a combination of education and equivalent work experience

Judgment/Reasoning AbilityAble to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.  Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.


Physical Demands:  The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.  While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.  Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.  The Team Member may occasionally lift or move office products and supplies up to 25 pounds.  Proper lifting techniques required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work EnvironmentThe noise in the work environment is usually moderate.  Other factors are:


  • Hectic, fast-paced with multi-level distractions

  • Professional, yet casual work environment

  • Office environment

  • Ability to work extended hours as required


At iHerb we strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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