Build your marketing career in the fast-paced tech world. Convoso is a leading innovator of contact center software in a continually evolving industry. We are looking for motivated team players ready to jump in as we work together to drive our company’s accelerated growth trajectory. (Just a heads up - we were selected as one of the best places in LA to work in 2021!)

Our expansion means ample opportunities for learning and career development for the right candidate. 

We’re seeking an amazing Product Marketing Manager to support our Product Marketing Director. The ideal candidate will have at least three years professional experience in product marketing or product management, with strong verbal communications, proven skills in writing and organization, and the ability to interact with different departments and manage multiple projects with competing deadlines. Additional candidate advantages include familiarity with the AI space, strong presentation and public speaking skills, the ability to gather and organize data clearly and concisely, and an aptitude for learning. 

Positive attitude, collaboration, passion to improve, and initiative are essential to success in this position. You’ll be stepping into a dynamic environment where you’ll be able to challenge yourself as you develop new skills and responsibilities. Convoso is deeply committed to the growth of its employees, which means an enthusiastic and motivated individual will have opportunities to build their career at our company.

What you will do

• Become a product expert to support Marketing and Sales teams in developing customer-facing content and collateral including brochures, web content, sales presentations etc.
• Serve as a product evangelist to help align internal teams in delivering our value proposition clearly and confidently
• Support Marketing, Sales and Customer Success by training them on new markets, products, and releases
• Collaborate with internal stakeholders to help identify opportunities to bring existing and new products to new markets, verticals and customers
• Work with Product to identify new features and enhancements that can help improve customer experiences and outcomes
• Assist with competitive analysis and identifying how we can better compete in the markets we serve
• Manage internal and external communications related to product releases.
• Prepare content for promotional webinars, on-demand videos, and trade shows
• Help determine pricing for products and services
• Maintain relationships with industry analysts to help gather product/market feedback and improve our position in the market

Who You Are 

• Enjoys the world of marketing and the contribution it makes to achieving a company’s goals
• 3 plus years of experience in a product marketing or product management role in a SaaS or tech company
• Experience in SaaS, contact center software or AI is strongly desired
• Possess strong written and verbal skills
• Self-starter who manages tasks, deadlines, and schedules independently
• Bring a sense of the creative to thinking and problem solving
• Think about the bigger picture, yet attentive to details and deadlines 
• Strong presentation and public speaking skills
• Passionate about learning and challenging yourself to improve 
• Flexible to change direction to meet new priorities 
• Proactive
• Collaborative team player, ready to work and think independently 
• Adept at research and gathering metrics
• Skilled at creating spreadsheets and slide decks
• Experienced with MS Office and/or Google Suite
• Minimum Bachelor's Degree
• Able to come to the office in Woodland Hills, CA [Los Angeles] - hybrid/remote negotiable

Work perks worth the hype:

• Competitive compensation package
• Stock options
• Medical, dental, and vision insurance
• PTO, Paid Sick Time, Holidays, Bereavement time 
• 401k program with generous company match
• Monthly Gym membership reimbursement
• Monthly credits toward food & beverage
• Leadership Development Program
• Company Outings
• On and offsite team building events
• Your birthday off
• Apple laptop
• And a team of highly experienced and kind colleagues!

HQ Office:

• Casual office environment & dress
• Daily catered lunches
• Fully stocked kitchen (Dietary restriction-friendly)
• Happy Hours
• Monthly Massages
• On-site Car Wash 
• Free Parking