At Convoso, we’re constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That’s where you come in.  We’re seeking our first Product Marketing Manager/Director to lead our messaging and drive awareness of our work and vision.

Stepping into this very challenging role will mean stepping into a dynamic environment. There’ll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines. And, most importantly, success would mean being a natural born leader with top-notch training skills.

What You Will Do:

• Help shape and drive our product and go-to-market strategies. As the Product Marketing Manager/Director, you will define Convoso’s product marketing vision and strategy for core products and work across product, sales, and marketing to implement it
• Obtain a deep understanding of Convoso’s product, features, and ecosystem
• Engage with our direct customers to understand their needs, and bring market feedback as key inputs into the product roadmap
• Analyze market and customer dynamics
• Develop product messaging and positioning, understanding key value drivers in the market, our unique value proposition, and how our users perceive our product
• Establish programs to gather customer and market insights that drive our product strategy for core products and business segments, and execute programs to drive pipeline and revenue
• Drive and launch new products and solutions
• Create customer-facing content, including: website pages, sales decks, blog posts, case studies, use cases, demos, webinars, videos, white papers, in-app content, and onboarding guides
• Develop and deliver product, market, and industry-specific enablement to the sales team
• Drive and launch strategic go-to-market plans
• Work closely with cross-functional teams, including product, customer success, sales, engineering to drive the execution of product or new feature launches

Who You Are:

• 4-6 years of experience as a Product Marketing Manager
• Proven success and experience diving into a product and becoming a champion and promoting features, use cases, and value propositions to customers.
• Product marketing experience with a B2B SaaS company is required
• Proven experience with data analysis; storytelling; positioning/messaging; email marketing
• Strong critical and analytical thinking skills
• Proven ability to lead and influence cross-functional teams
• Demonstrated written, verbal, and visual communication skills with a focus on technical subjects
• Experience launching technical products 
• Knowledge and experience in customer buying behavior for enterprise software
• Experience with the contact center industry is highly desirable
• Bachelors in Marketing, Communications or similar field

Work perks worth the hype:

• Competitive compensation package 
• Medical, dental, and vision insurance 
• 401 (k) employer match program 
• Gym membership reimbursement 
• A team of highly experienced colleagues 
• Casual office environment
• Fully stocked kitchen (vegetarian-friendly) 
• Catered family lunches together (Every Friday)
• Monthly Massages
• Your birthday off